James Fehon Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Successfully managed stakeholder relationships and addressed concerns to secure alignment with the whole-of-government web consolidation strategy.Developed and delivered presentations and implemented communications plans to engage diverse teams and foster open dialogue across multiple migration projects.Identified issues, triaged concerns and recommended effective engagement strategies to resolve problems within a Local Health District website migration. These actions successfully brought the project back on track.Established strong client relationships and additional communication channels, facilitating ongoing feedback and collaboration.

Sydney, Australia

I lead the engagement with the digital.nsw community, connecting and and encouraging collaboration between creators across NSW Government.Led the development of the NSW Digital Delivery Manual and Digital Services Toolkit resources through a cross-agency design process.Facilitated the Pilot of stage assessments against the NSW Design Standards for Digital Restart Fund projects and initiatives. Led scoping and design activities, prioritising NSW Design System features and representing user needs in backlog grooming sessions.Conducted user research and facilitated user group workshops on the major re-release of the NSW Design Standards.Fostered joint efforts with partnering agencies through exceptional communication and interpersonal skills.

Sydney, New South Wales, Australia

I provided leadership on digital communications for the NSW Public Service Commission, taking a human-centred design approach to communications and engagement projects and aligning our services with the NSW Digital Design Standard.I embedded digital accessibility practices and supported the team in delivering great online experiences, and provided advice on service design and design thinking techniques.Led a cross-disciplinary team to rebuild the Employment Portal website, developed and executed a stakeholder plan, facilitated collaborative workshop, and strengthened team relationships to gain support and trust in the project.

Sydney, Australia

Macquarie Park, New South Wales, Australia

As a Project Manager within the university's digital team I develop and implement digital solutions to enhance user experience, and provide expert advice to team members and key clients.I contribute to the development of the university's digital engagement strategy and make sustained improvements to our brand and recruitment campaign activities.

As Web Manager for the Faculty of Business and Economics I managed projects to enhance user experience, and led a team creating and managing web content.I supported and liaised with academics, administrators and marketing colleagues, and advised on best practices in digital design, development and content.

Allambie Heights

As Web Producer I implemented creative solutions which addressed Cerebral Palsy Alliance's strategic web and digital communication needs. I coordinated projects across web and digital channels alongside customer service, fundraising and program teams. I managed technical and editorial aspects of web, email and social content platforms while supporting content creators and owners from across the organisation in researching, developing, publishing and maintaining their content.I provided specialist skill in the areas of online content, web development, engagement strategy & user experience.

Hong Kong

Provided digital campaigns support to Youth Ambassadors from throughout the Asia Pacific region, with a focus on engagement and activation around human rights issues.I conducted face to face training and provided ongoing mentoring on online activism and use of multimedia content in campaign messaging.

Bachelor Of Fine Arts (Bfa), Photomedia, Design Thinking

Major in Photomedia, with focus on Digital and Analog Photography, photo-editing. Electives in Design communication, Design Thinking &.

Bachelor Of Arts (Ba), Politics And International Relations

Activities and Societies: Executive Member - Oxfam Australia club of UNSWMinored in Development Studies

Graduate Certificate Of Interaction Design And Electronic Arts, Usability Engineering, Distinction