James Fitzpatrick Email & Phone Number

St Petersburg, Florida, United States

We are a team of Apple, JAMF and Cisco certified systems engineers with over 30 years of IT experience, having managed over 10,000 Apple devices, 100+ servers and 12 networks within 3 continents.Our systems engineers have expertise in a wide range of technology solutions including network design and implementation, mobile device management, content filtering, server and application monitoring, ticketing, cybersecurity, cloud solutions implementation/integration, and more.Staying up to date with the latest trends and best practices in the industry is of great importance to us, ensuring we’re able to provide clients with the most appropriate and relevant solutions. With this, we’re in regular attendance at major IT conferences and certified in the latest technologies, allowing us to stand by our guidance and approach with authority.

Responsible for designing, installing, configuring, maintaining and repairing system, network and cloud infrastructure/applications in a global capacity. Provides configuration, installation recommendations and strategies pertaining to the global and local network infrastructure. Responsible for the development, coordination and management of various network and system-related initiatives and programs. Creates and implements Apple deployment strategies, automation and management tools on a global scale. Manages, directs and provides escalation support to a team of Systems Administrators in New York, San Jose, Sao Paulo and Shenzhen.

Greater New York City Area

Responsible for designing, installing, configuring, maintaining and repairing system/network infrastructure and cloud applications on a global scale. Provides configuration, installation recommendations and strategies pertaining to the global and local network infrastructure. Responsible for the development, coordination and management of various network and system-related initiatives and programs. Creates and implements Apple deployment strategies, automation and management tools on a global scale. Manages, directs and provides escalation support to a team of Systems Administrators in New York, Sao Paulo and Shenzhen.

*Build, maintain and manage MDM, open directory/replica, network management, print, DNS, DHCP, ticketing, repositories, imaging, AST, caching and other servers *Install/manage server SSL Certificates*Configure and monitor server notification services*Perform, maintain and test server backups*Develop and document Apple device deployment strategies*MDM- create policies, restrictions, scripts, software updates, manage iOS app distribution, build packages*Build, test and deploy OSX images*Manage Web Help Desk- interface, ticketing system, inventory*Install, configure, and map network access points*Layer 2 Switch configuration*Manage security appliance: VLAN configuration, NAT rules, firewall exceptions, content filtering, redundancy*manage network/home content filtering*Level 3 Software support*Level 2 Hardware support*Maintain offsite services including word press sites, external DNS, ASM, securly, google suite*Train/onboard technicians, technology integrators, interns

*Manage MDM, open directory, print, ticketing, DNS, DHCP and imaging servers *Maintain offsite services including ticketing system and word press sites*Configure and monitor server notification services*Perform, maintain and test server backups*Develop and document Apple device deployment strategies*MDM- create policies, restrictions, scripts, software updates, manage iOS app distribution, build packages*Build, test and deploy OSX images*Manage Web Help Desk- interface, ticketing system, inventory*Level 2 Software support*Level 1 Hardware support

* Provide iOS, OS X and Windows software support for School and HQ* MDM front end management* System account management (LDAP, Ticketing, Email, Papercut)* Manage inventory database (Static and Smart databases)* Prepare iOS and OSX devices for on boarding

Colchester Vermont

Assisted students with homework and labs for the introduction to computer science course offered at St. Michael's College. Coursework included the following programming languages: Python, HTML, PHP and CSS.

Responsibilities included:Active directory domain migration, handling disk space utilization of servers, adding/removing servers to the company itg portal, installing physical servers, server status reports, writing detailed installation instructions for various types of software, helpdesk software support, recording and documenting invoices, managing inventory

Bachelor Of Science (B.S.), Computer Information Systems

Activities and Societies: Computer Science T.A. (1yr), WWPV Radio Host (1 yr), MOVE Community Service Program (4yrs), Deans List (multiple.

Education record

Activities and Societies: headmasters list (3yrs), honors jazz band (4yrs), invited to attend the Youth Leadership Forum in 2009.