James Frost Email & Phone Number

Melbourne, Australia

Managing Director of Converged Technology, a leading provider of audio-visual and workplace technology solutions based in Melbourne, Australia.

Melbourne Area, Australia

Collaboration Architect providing pre-sales expertise and technical oversight in the Unified Communications, IPTEL and managed services space for IComm – a leading UC and telephony systems integrator - and its client base. Specialising in Microsoft Lync/Skype for Business UC, voice, messaging, cloud solutions and Office 365/Azure, video conferencing, data centre and managed services with broad experience across the wider Microsoft stack.Role responsibilities include a heavy focus on innovation and product development. Special interest in identifying potential areas of growth, cultivating emerging technologies and designing and implementing bespoke collaboration solutions. Deep subject matter expertise in Lync Room Systems, video teleconferencing systems and audio-visual technologies seamlessly integrated into the Microsoft Lync/Skype for Business platform.Accountable for presales work, proposal development and tender responses, price modelling, architectural strategy and design and ensuring technical accountability for in-flight projects.Recent project work has included:Toyota Australia: End-to-end solution delivery of a Lync 2013 solution to support 2,000 users across 5 states. Extensive solution set encompassing Lync collaboration, Sonus SBC and Enterprise Voice, Lync Room Systems and Australia’s first Polycom RealConnect deployment to facilitate Lync integration with Toyota’s extensive traditional VC fleet both domestic and internationalJemena: Lead architect with responsibility for the implementation of a Lync 2013 Enterprise Voice solution to support the organisation’s building relocation and migration off the legacy PBX. Geo-distributed data centres, Sonus SBC and Telstra SIP connectivity and Polycom VTC integration ... and involvement in many more customer deployments including MYOB, Medibank, Jetstar, Viva Energy, Fair Work Commission, City of Greater Geelong and Telstra Super to name only a few.

Melbourne, Australia

Infrastructure Architect delivering a mix of key initiatives for the Superpartners enterprise and its clients. Responsibilities ranging from architectural oversight, strategy and infrastructure solution design, infrastructure roadmaps, pre-sales and proposal development with a heavy focus on project delivery.Major projects included:PABX replacement: Large corporate telephony and contact centre refresh. Solution lead responsible for architecture, design and implementation of Microsoft Lync Server 2010 telephony and Genesys voice platform deployments. One of Australia's largest Microsoft Lync Enterprise Voice deployments and one of few Lync solutions featuring integration into a 500+ seat Genesys contact centre. Mission critical exposure to Lync, Genesys, Telstra SIP Connect, Sonus NET UX media gateways technologies.- Messaging architect: responsible for design and implementation of 5,000 seat email platform based on Microsoft Exchange 2010, servicing Superpartners and its clients. Solution included the implementation of an Enterprise Vault v10 archiving platform, and a comprehensive Mobile Device Management (MDM) solution based on MobileIron and BES, supporting a large mobile fleet.- Desktop refesh: lead architect with overarching responsibility for a Windows 7 desktop refresh program within the organisation. Design and deployment of software virtualisation and deployment platform based on Microsoft App-V and DFS-R.- Enterprise Wi-Fi; solution lead for secured wireless deployment for the Superpartners organisation and its clients across 3 sites and 15 floors. Design and delivery responsibilities for an Extreme wireless networking featuring a multi-zone 802.1x deployment utilising a Microsoft Radius and Microsoft TMG based firewall with Captive Portal support.- Proxy upgrade: implementation of internet filtering solution (forward proxy) and reverse proxy capability based on Microsoft TMG 2010 to support the Superpartners enterprise and its clients.

Melbourne, Australia

Infrastructure Architect providing architectural governance across multiple projects within the NAB Wholesale Banking division. Role involved coordination with other cross-competency architects from storage, network, database, desktop and security teams to design infrastructure solutions for high-value financial applications systems and end user technologies.Key responsibilities included:• Producing high-level infrastructure and solution architecture artefacts.• Working with the Infrastructure Architecture Group, Solutions Architect and Project Managers collaboratively on large-scale projects analyse business requirements, and develop infrastructure solutions that comply with NAB roadmaps/standards.Project work included:• Lead messaging architect responsible for design and implementation of Microsoft Exchange 2007 deployment to the NAB - Wholesale Banking division, replacing the legacy Domino platform. Responsibilities included the formation of messaging, mobility, Enterprise Vault archiving and data retention strategies and designs.• Identity Management within the NAB. Lead infrastructure architect responsible for the introduction of Microsoft Forefront Identity Manager (FIM) 2010 and ongoing strategy work, for a system that manages 55,000 user identities across multiple Active Directory Forests for the purposes of supporting the collaboration initiatives (messaging, Unified Communications and video conferencing).• Tandberg video conferencing deployment and integration with the nab's messaging and unified communications environments, the 3rd largest Tandberg deployment in Australia.• Infrastructure architecture lead on middleware replacement project. Design and implementation of next generation TIBCO integration platform. Highly available Wintel\Lintel solution leveraging TIBCO BusinessWorks and EMS technologies, spanning multiple data centers and responsible for routing millions of high-value financial transactions per annum.

Melbourne (Australia) / London (Uk)

Senior consultant specialising in the Microsoft enterprise platform. Key projects included:• National Australia Bank; Australian Regional XP Refresh program. Design of the virtualisation platform for the bank's Test and Development environments utilising Microsoft Virtual Server. Architected the automated build framework for Windows Server 2003 SOE, and managed the team responsible for deploying to over 2,000 servers throughout the organisation.• Newcrest Mining; Architecture, design and implementation of a wireless network 802.1x solution, and a Microsoft Live Comunications Server (LCS) deployment throughout the company.• Cable and Wireless (UK); Architected the Wintel file services consolidation strategy. Led the file services team responsible for all aspects of the delivery lifecycle including design, build, test, implementation and support. Designed and implemented a consolidated backup solution across 70 sites and 10TB of data.• Sainsbury's (UK): Led the retail build team responsible for designing the automated build framework for their new Windows Server platform• Windows XP Pilot Program: Design of the Windows XP standard operating environment (SOE) for a Pilot deployment. Implementation of an automated build framework encompassing RIS and Windows XP technologies.

Melbourne Area, Australia

Internal infrastructure support role for enterprise products. Responsible for the testing, implementation and support of the Microsoft components for the following internal systems: Windows NT and Windows 2000 Server platforms, as well as MS SQL Server 6.5 and 7.0 database administration.

Melbourne, Australia

External infrastructure consulting for clients specialising in distribution, logistics, financials and ERP systems for SME enterprise.Key responsibilities included:• MS Exchange design, administration, maintenance and support.• Thin client solutions design for retail environments• External server and networking support.

Bachelor'S Degree, Information Technology

Bachelor of Information Technology

Education record