James Guentner Email & Phone Number

Rochester, NY, US

Rochester, New York, US

Maintain subject matter expertise in SchoolFront, our School District Enterprise Resource Planning (ERP) platform.I build the required relationships with our clients and stakeholders and translate their business needs into a backlog of properly documented user stories with acceptance criteria.I'm responsible for the investigative work required to properly.

Rochester, NY, US

Product Owner for the Company’s Enterprise Reporting Data Warehouse and Operational Reports. Developed and grew the business relationships vital to the success of these products. Translated product roadmap features into epics and user stories that my three scrum teams could execute on in a predictable manner. Managed our requirements backlog. Prioritized.

Canandaigua, New York, US

Responsible for the delivery of Salesforce Sales Cloud, Service Cloud, Marketing Cloud and Einstein consulting and development projects company-wide using Agile / Scrum methodologies. Owned the definition, execution and iteration of the delivery processes based on industry best practices, in-the-wild usage, observations, and results achieved.Responsible.

Norwalk, Connecticut, US

Product Owner for a suite of Printer Management software tools. My products improved the serviceability of our equipment, accuracy of our billing and reduced the cost of owning a “managed” printer for 1000’s of our customers. They were critical to Xerox’s bottom line and generated millions of dollars of revenue yearly.Managed a 5-person System Engineering.

Norwalk, Connecticut, US

Responsible for the investigative work that determines requirements and specifies effective business processes through improvements in information systems, data management, practices, procedures and equipment.Responsible for the detailed specification and modeling of recommended solutions using resources, standards, methods and tools as required.Create and.

Norwalk, Connecticut, US

Product Owner for the Print Management Tools used in our reseller services business. The tools and services allowed our channel partners to manage printer fleet health, order supplies and automate meter collection for their managed print customers. My products were installed at 1000's of sites around the world and managed millions of devices for Xerox and.

Norwalk, Connecticut, US

Delivered a Business Intelligence and Reporting platform suite used by our service business to provide analytical and static reporting to a host of internal and external customers.Delivered a self-serve solution based on Microsoft SQL Server 2008 R2/ Office / SharePoint in addition to a series of canned dashboards and reports for our legacy less technical.

Norwalk, Connecticut, US

Responsible for the architecture and deployment of key Xerox back office initiatives: Xerox Office Services (XOS) and Document Links Services Platform (XDLSP). Both were significant upgrades (both process & technology) to the existing cloud based managed services business (helpdesk, asset management, service, supplies, reporting and billing) at Xerox.

Norwalk, Connecticut, US

Responsible for architecting output management office solutions (printing, faxing, scanning, supplies, helpdesk, and asset management services) for large enterprise customers.Involved in every aspect of the sales cycle from pre-sales to deployment including pricing, man-power estimation, deployment planning, and operations staff training.Worked extensively.

Wealth CFO is a small financial management firm startup. I was hired to design, implement and manage the company's IT infrastructure. I set company policy in all technology areas.Responsible for all server management (File/Print, IIS, SQL, DHCP, RRAS, DNS, Exchange, WINS), backup strategies, remote access (VPN), and pilot projects.Responsible for all PC.

Norwalk, Connecticut, US

Managed a 7-person desktop and server support team responsible for a multi-site (750+ user) Unix and Windows engineering network. Responsible for all network hardware purchases, upgrades and installations projects. Successfully managed numerous large infrastructure projects.Responsible for file, mail, and database server management, backup, remote access.

Norwalk, Connecticut, US

Member of a 4-person team responsible for a 200+ user (UNIX, Windows) engineering network.Designed, developed, and managed a high technology Systems Integration Lab. The purpose of this lab was to emulate a fortune 1000 office environment for network system and integration testing of Xerox products.Managed a small team of Engineers, Consultants, and.

Norwalk, Connecticut, US

Responsible for designing and developing interactive graphical user interface (GUI) software for features of the DocuTech Production Publisher's Diagnostic user interface.Responsible for developing system level network diagnostic manuals for the DocuTech Production Publisher printing system for 2nd and 3rd level Xerox support.Developed and maintained.

Masters Of Science, Product Development

Bachelor Of Science - Bs, Computer Science