James Halverson Email & Phone Number

Minneapolis, Mn, Us

Minneapolis, Minnesota, United States

St Paul, Minnesota, United States

• Design and implement agency-wide vaccination and testing program following adoption of StatewideHR/LR Policy #1446, maintaining 100% attestation compliance for required employees• Partner with external stakeholders to develop streamlining tools for employee attestation process,including auto-generated confirmation emails and use of MIIC survey for proof-of-vaccinationsubmission, significantly reducing both time-to-attest and administrative burden• Manage daily operations for HR/LR Policy #1446 including contract management, weekly testingcompliance, positive test protocol (contact tracing/isolation guidance), attestation database management, and inbound communication response• Serve as agency-wide insurance liaison (DDIR), responsible for maintaining knowledge of statewide insurance programs, implementing yearly open enrollment, investigating/resolving insurance discrepancies, and presenting benefits package review with new hires at bi-weekly new hire orientation• Build and manage customer-facing HR SharePoint site, providing relevant updates, tools, andresources to internal stakeholders across the agency regarding HR processes and procedures• Manage move of 20-employee department to a new office space, facilitating document review againstapplicable retention policies, downsizing of hard copy materials, and transition to virtual fax and Teams softphone• Develop agency-wide communications to keep employees informed of relevant HR initiatives

Greater Minneapolis-St. Paul Area

• Developed tools to streamline processes and enhance compliance, including implementation oftransaction request templates, contract-specific retirement memos, and interactive e-forms• Verified accuracy of supporting materials received with transactions requests against contractlanguage to process complex personnel transactions within the State of Minnesota SEMA 4 system• Participated independently as well as collaborate with team members on various continuousimprovement projects including development of agency-wide SharePoint site, streamlined hiringprocess, implementation of Personnel Transaction Request (PTR) software, and paperless PDF forms

Greater Minneapolis-St. Paul Area

•Administered company benefits including health, dental, and health savings account (HSA) plans for annual open enrollment and new hire/re-hire life events•Managed recruitment/new-hire administration including creation of electronic employment packets, submission and follow-up of MNDHS fingerprint background studies, and communication of all license-mandated pre-employment processes to incoming employees•Transferred and processed applicants from multiple sources into the singular iSolved Hire portal and conducted phone screenings to support recruitment team during periods of high applicant volume •Represented HR on the IT support team, managing inbound team member technical inquiries, tracking company assets, and analyzing system knowledge to aid in company IT process improvement•Facilitated and audited enrollment of new-hires into SageTime payroll, iSolved HRIS, healthcare management, learning management, scheduling, and Microsoft Office/O365 systems•Processed inquiries, changes, leaves, and terminations of all employees within HRIS and payroll systems, while also maintaining 99% average completion for all HR-required employee compliance documents •Partnered with HR Director and Employee Services team to facilitate bi-weekly new-hire orientation•Developed social media posts and campaigns to market Supportive Living Solutions initiatives to internal and external stakeholders•Served as Team Captain for Team SLS at the annual National Alliance for Mental Illness walk, partnering with various department leaders to coordinate food, transportation, and logistics for SLS Team Members and clients

Saint Paul, Minnesota

•Built and implemented the use of iSolved HRIS, which involved the audit, download, assignment of expiration date, and transfer of paper and e-files for all SLS employees, resulting in paperless onboarding, employee self-service functionality, and improved reporting of HR compliance data•Created a business partnership between SLS and HealthPartners Occupational Medicine, reducing required appointments for each new-hire from four to one and lowering TB screening costs by 35%•Designed program materials and coordinated roll-out of MNDHS NET Study 2.0 background study program, which increased efficiency in the new-hire background screening process•Served in a dual-role for two months as Talent Acquisition Coordinator during absence of a Recruiter

Greater Minneapolis-St. Paul Area

• Managed total store operations while serving as leader on duty, driving sales at a $60M store• Screened and interviewed potential team members to assess fit with company and respective departments• Led group of two team leaders to ensure merchandising integrity, drive sales, and increase gross margin• Developed and grew motivated team members to promote to brand and team leader positions• Drove a 7% ad/ad comp in domestics and home décor during back-to-college season through sales plan re-merchandising and commitment to exceptional guest service• Utilized outstanding communication and interpersonal skills while interacting with team members and guests of varied backgrounds and experience levels

Eau Claire, Wisconsin Area

• Boosted attendance to Scholar Day, the university’s most in-depth recruitment event, from 40 students in 2012 to 120 in 2015 through meticulous event planning, attendee follow up, and enhanced communication• Promoted UW-Eau Claire as a lead representative through public speaking engagements at national and regional college fairs, high school visits, and at community and on-campus recruitment events• Attracted, screened, interviewed, and chose 2016-2017 intern cohort as an intern search member• Trained and on-boarded interns in the areas of customer service, public speaking, office administration, and tour writing to ensure success in the intern role• Tracked prospective student applications and recruitment statuses using Recruiter and People Soft

Eau Claire, Wisconsin Area

•Enhanced student’s marketability through the development and critique of various professional documents•Assisted career advisors with volunteer coordination and event planning for bi-annual Career Conference •Strengthened organizational skills by managing numerous projects, resulting in a more efficient workplace•Led resume and cover letter training with a group of leaders in Housing and Residence Life•Extracted information from students regarding interest and intended career goals to schedule detailed appointments for career advisors

Eau Claire, Wisconsin Area

•Facilitated orientation presentation to a group of twenty incoming students of varied backgrounds•Instructed students regarding university policies and on-campus residence life•Assisted students who required attention with using the university’s online database

Madison, Wisconsin Area

•Coordinated national leadership conference for top-level claims managers in order to facilitate cross divisional collaboration in building and reviewing yearly goals to ensure PL Claims stability •Facilitated several surveys for PL Claims and Special Investigations Units, collecting feedback and promoting divisional goals•Reviewed copy on the American Family claims website in order to improve clarity for the insured•Attended regular intern-centric events to gain a better understanding of corporate culture, sustainability commitment, and executive structure•Developed communications aimed at internal stakeholders, providing clarity and direction for meetings and conference planning goals•Provided customer service for internal customers, promoting redesigned, customer focused mission•Shadowed six professionals throughout the American Family claims process, gaining an understanding of the customer experience from first point of contact to claim resolution

Madison, Wisconsin Area

•Enhanced customer’s retail experience through application of interpersonal communication skills by directly conversing with customers while aiding with their purchase on the sales floor and at check out•Built rapport with customers by exemplifying the company’s sales mission; “Every customer leaves happier than when they came in.”