James Holston Email & Phone Number

Kirkland, Wa, Us

Greater Seattle Area

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Greater Seattle Area

Seattle, Washington

Headed multiple strategy engagements using executive cross-functional teams to solve the most critical business problems facing Liberty Mutual and Safeco personal lines and commercial lines distribution.• Sponsored research, conducted interviews, and used analytics to identify new digital products and capabilities agents, and customers wanted to service their commercial insurance business. This enabled CBA’s and tradeoff comparisons to other growth levers to target millions of dollars of incremental commercial lines new business.• Spearheaded the product strategy engagement to layout out frameworks, use cases, technical capability needs, evaluation methodology, and roadmap options for how a brand/product shift could support millions in incremental new business and offer disruptive growth in the future.• Led strategy review with service executives for newly combined departments to map purposes, strategies, and roadmap options to best meet customer and agent needs, drive more value to the business, and reduce millions of dollars in expense.• Drove agile approach to develop/implement strategy standards to benefit all strategic insight team engagements.

Seattle, Washington

Oversaw project managers’ work and governance with Safeco executives creating transparency and accountability into a portfolio of initiatives. • Executed governance process used to advance a significant portfolio of initiatives for Safeco Distribution, including go-to-market strategies, product adjacencies, agency experience, lead product shifts, brand architecture, and others to target hundreds of millions in incremental annual sales over five years. • Coordinated multiple cross-functional operational excellence project teams to reduce annual costs by $10 million.• Coordinated a portfolio of multi-year field engagement projects enabling $100 million in new annual premium.

Seattle, Washington

Chaired strategy engagements using executive cross-functional teams to solve the most critical business problems facing Safeco personal lines insurance.• Partnered with McKinsey to develop a long-term strategy targeting $2 billion of incremental annual sales within five years. • Crafted company's overall strategy/framework for agent/customer engagement, channel strategies.• Shifted the company's overall strategy to expand distribution points, leading to $50 million in incremental sales.

Seattle, Washington

Mobilized product and sales teams to improve profitability and fuel growth of high-profile large platform agent distribution group.• Uncovered long-standing root issues to profitability and retention headwinds for platform distribution.• Catalyzed multiple initiatives to improve loss ratios by 2% and retention by 1% ($ million impact).• Revitalized connections between platform distribution, product management, and operations.• Collaborated with key agencies to identify ways to better support their growth and business models.

Seattle, Washington

DIRECTOR NATIONAL PRODUCT DEVELOPMENTForged cross-functional teams to develop and deploy countrywide innovations to deliver transformative growth.• Orchestrated an agency facing product change that resulted in a 10% increase in annual new business. • Drove the formation of the low mileage discount program resulting in a 5% increase in annual new business.• Pioneered New Product Development Process enabling dozens of innovations over 5 years.

Seattle, Washington

General Manager with >$300M in revenue/P&L for the auto insurance business in the mid-west market including all aspects of pricing, product, and compliance (collaborate with service, claims, underwriting, sales, marketing). • Expanded growth & profit by millions for the auto insurance business in nine states.• Deployed entrepreneurial approach to cross-functional departments to improve growth and profit.• Executed a comprehensive strategic plan to turn around unprofitable state results.

Seattle, Washington

Launched strategy projects across departments with senior leaders to address critical business questions.• Established a new strategic planning process resulting in better plans at lower costs.• Advocated for a new strategy evaluation process to streamline cross-company alignment on goals.• Co-directed a deep dive into potential responses to competitor actions resulting in millions in new business.

Seattle, Washington

State product manager with >$100M in revenue/P&L for the auto insurance business in the Southwest market including all aspects of pricing, product, and compliance (collaborate with service, claims, underwriting, sales, marketing).• Learned insurance business and the product management function bringing unique & fresh ideas to a traditional environment and restarting growth in assigned states.• Deployed entrepreneurial approaches to cross-functional depts to improve growth and operating results.• Engineered multi-department solution to overcome specific state product hurdle preventing growth.• Influenced the overall company strategic planning process to better identify/track growth and profit drivers.

Greater Seattle Area

Greater Seattle Are

Master Of Business Administration (Mba)

Bs, Finance

Master Of Arts - Ma, Spiritual Formation

General Studies, Political Science