James Green

James Green Email and Phone Number

Leader in Customer Success and Support @ Agility PR Solutions
ottawa, ontario, canada
James Green's Location
Greater Ottawa Metropolitan Area, Canada
James Green's Contact Details

James Green personal email

n/a
About James Green

I am an accomplished leader in Customer Success and Support with over 8 years of experience in B2B SaaS organizations, demonstrating a history of orchestrating exceptional customer experiences and driving significant growth and retention. With over 6 years of leadership experience, I excel as a results-oriented leader, consistently surpassing performance targets. I am proficient in implementing customer experience strategies, leading remote teams, optimizing processes, and maximizing customer satisfaction.

James Green's Current Company Details
Agility PR Solutions

Agility Pr Solutions

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Leader in Customer Success and Support
ottawa, ontario, canada
Website:
agilitypr.com
Employees:
136
James Green Work Experience Details
  • Agility Pr Solutions
    Global Client Success Team Manager
    Agility Pr Solutions Mar 2021 - Present
    Ottawa, Ontario, Canada
    • Lead a dedicated team of Client Success Specialists and Managers, collaborating closely with clients to deliver comprehensive training on the Agility platform and continuous support throughout their contractual engagement. • Successfully led successful onboarding and ongoing support for 735 accounts worldwide – and counting! • Foster strong cross-functional relationships with Development/Engineering, Sales, Account Management, and Managed Services teams, among others, to ensure seamless client experiences and address client needs effectively. • Achieve KPIs through strategic streamlining of internal processes, developing of self-serve training resources, and targeting proactive efforts focusing on high-value accounts.
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James Green Skills

Relationship Management Problem Solving Team Leadership Customer Retention Customer Relationship Management Client Relations Customer Relations Teamwork Time Management Customer Service Social Media Leadership Microsoft Office Microsoft Excel Public Speaking Sales Analysis Customer Engagement New Client Acquisitions Financial Services Sales Management Powerpoint

James Green Education Details

Frequently Asked Questions about James Green

What company does James Green work for?

James Green works for Agility Pr Solutions

What is James Green's role at the current company?

James Green's current role is Leader in Customer Success and Support.

What is James Green's email address?

James Green's email address is gr****@****ster.ca

What schools did James Green attend?

James Green attended Brock University, Algonquin College Of Applied Arts And Technology, Alexander Mackenzie High School.

What are some of James Green's interests?

James Green has interest in Social Services, New Technology, Economic Empowerment, Politics, Traveling, Poverty Alleviation, Biking, Digital Photography, Driving.

What skills is James Green known for?

James Green has skills like Relationship Management, Problem Solving, Team Leadership, Customer Retention, Customer Relationship Management, Client Relations, Customer Relations, Teamwork, Time Management, Customer Service, Social Media, Leadership.

Who are James Green's colleagues?

James Green's colleagues are Soumya Snigdha Jena, Akhilendhar Y, Northern Europe Research Team, Lisa (Carmanico) Walthers, Arvin Paculaba, Jen Azagra, June Narly Calica.

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