Jason James Email & Phone Number

Hanover, MD

Network Admin plus security responsibilities.

Hanover, MD

HP Procurve, Alcatel, VSphere, Vectra, Proofpoint, ManageEngine, IID, Mitel, Cellphones/iPads, batch scripting/some VBS scripting, FortinetServers: WSUS, DC (DNS, AD, DHCP, GPO), ExchangeTo be continued...

Hanover, MD

Install, operate, and perform unit maintenance on multi-functional/multi-user information processing systems and peripheral equipment and auxiliary devices. Perform input/ output data control and bulk data storage operations. Transfer data between information processing equipment and systems. Troubleshoot automation equipment and systems to the degree.

Use BMC Remedy for tracking trouble tickets Unclassified and Classified Network Domain Administrator Cisco Clean Access Agent (CAA) Network Admission Control (NAC)- Enforce security policies by blocking, isolating, and repairing non-compliant machines, resolving any domain login issues relating to connecting for the first time. Update and troubleshoot.

Provide level 1 e-mail and phone technical support including the following support activities: Answers to 'how-to' and navigational questions, resolution of simple product problems, troubleshooting of technical problems (including connectivity, configuration, etc.), administration (password resets, etc.), diagnostic processing and gathering of technical.

Computer Science

Install switches, routers, digital encryption devices, operating systems (clients and servers, Windows and Unix/Linux), and electronic.

Computer Science

Intermediate PC Servicing (A+), Introduction to Programming, Inside Microsoft Windows, Networking Essentials, Network+ Certificate.

Obtaining Associates Degree, Computer Science (Distance Learning)

Intro to Computer Servicing, Basic Computer Components, Operating Systems and TCP/IP, Internet working and OSI Layers.