James Sturm Email & Phone Number

Plano, Tx, Us

Plano, Tx, Us

Plano, Texas, United States

• Developed and maintained multiple dashboards and reports using Power BI resulting in simplified data interpretation and decision making for senior leaders. • Regular use of SQL to extract, transform and query data from multiple sources• Supported day-to-day requests for assistance from leadership and the business customers.• Evaluated requests for new functionality and determines requirements. • Conducted comprehensive yearly quality data analysis that identified expense and… Show more • Developed and maintained multiple dashboards and reports using Power BI resulting in simplified data interpretation and decision making for senior leaders. • Regular use of SQL to extract, transform and query data from multiple sources• Supported day-to-day requests for assistance from leadership and the business customers.• Evaluated requests for new functionality and determines requirements. • Conducted comprehensive yearly quality data analysis that identified expense and negotiation opportunities resulting in over 15% savings in claims costs. • Created apps in Power BI for field partners to use for monthly tracking of KPIs.• Determine compliance with claims handling standards, policies and procedures as determined by calibration.• Accurately tracks and audits findings and inputs into database.• Participates and may lead calibration with File Review team and the analysis of overall results.• Participate in the preparation and leads presentation of results, conclusions and recommendations to field leadership on highly complex claims.• Participates and/or leads complex continuous improvement efforts (RCPS) by providing feedback on audit process and tool changes that will result in a better product being delivered to the line of business.• Leads assigned audits to include training, calibrating and mentoring field audit participants; analyzes audit findings, presents results; writes audit report; and works with field leadership on developing action plans to address identified key areas of opportunity. Show less

Effectively handles claims with complex issues and heavier litigation. Responsible for handling claims with severe injuries, including fatalities and complex homeowner liability claims- Advanced knowledge of coverage, liability, and complex handling procedures with a full working knowledge of claims operations and procedures- Determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners as appropriate- Coordinates the litigation… Show more Effectively handles claims with complex issues and heavier litigation. Responsible for handling claims with severe injuries, including fatalities and complex homeowner liability claims- Advanced knowledge of coverage, liability, and complex handling procedures with a full working knowledge of claims operations and procedures- Determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners as appropriate- Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution- Attends trials as a representative of the company- Knowledge of contract language, including regulatory and policy differences, legal liability, general insurance policy coverage and State Tort law- Strong negotiation and analytical skills- Effective communication skills to explain the facts and logic used to arrive at decisions in a way that the customer understands- Strong computer skills with the ability to work with multi-faceted systems- Ability to effectively and independently manage workload while exhibiting good judgmentLicensed in Georgia, Texas, Louisiana, Oklahoma, New Mexico, North Carolina, South Carolina, Wyoming and Vermont Show less

Dallas/Fort Worth Area

Investigates and handles first and third party bodily injury claims from minor to complex injuries. Investigates to confirm coverage and liability for our policyholders. Evaluates and negotiations claims with unrepresented claimants, attorneys and medical providers. Promoted to litigation and complex claims after 6 months of being hired. Works directly with legal counsel to plan discovery, trial and settlement resolution strategies. Attend mediations and trials. Provide mentorship to new hires.… Show more Investigates and handles first and third party bodily injury claims from minor to complex injuries. Investigates to confirm coverage and liability for our policyholders. Evaluates and negotiations claims with unrepresented claimants, attorneys and medical providers. Promoted to litigation and complex claims after 6 months of being hired. Works directly with legal counsel to plan discovery, trial and settlement resolution strategies. Attend mediations and trials. Provide mentorship to new hires. Responsible for developing and presenting learning topics to team members. Show less

Bachelor Of Science - Bs, Finance, General

Activities and Societies: Recreational Sports

Front-End Web Developer Nanodegree

Associate'S Degree, Computer Science