Leading Business Advisory Services delivering growth and transformation to global healthcare companies.➢ Developing integrated solutions that improve the customer experience, create value through mergers & acquisitions and drive business optimization/simplification.➢ Designing Digital Health and Wellness Operating Models for global Payers, Public Health Systems, Providers, Medical Device Companies and Distributors.➢ Optimizing business and technology alignment through architectural services, process management improvement, analyzing IT performance and building IT strategic plans. ➢ Integrating AI and machine learning into operations to facilitate innovation and enterprise transformations.

➢ Provided management consulting services through Agile Technologies, AlphaSights, The CLM, Jaust, and Revere to insurance, software and business services companies.➢ Developed new operating models and go to market strategies for healthcare services, litigation management and predictive modeling software companies.

Developed and implemented a strategic operating model to drive operational, financial and technology continuous improvement programs across a $2.5 billion global Claims and Litigation services organization.➢ Implemented metrics for every business function and resource, improving divisional ROI from 9% to 59%➢ Generated $500+ million in expense savings and revenue, through continuous improvement programs. ➢ Designed a Business Intelligence (BI) and Data Sourcing strategy to transform the management of $2.5 billion in cash flow from reactive to proactive.Business Functions: Claims, Litigation Management. IT, Vendor Management, PMO, Change Management, Performance Improvement, Customer Service, Budget and Planning, Finance Technologies: Salesforce.com, PEGA, Cognos, BI/DW Strategy, Master Data Management, SAP Products - Executive Liability, Professional Liability, Casualty, Workers' Compensation, Property, Accident and Health, Environmental, Global Marine and Energy, Alternative, Risk and Finance Solutions, Aerospace

Led 15+ strategic and tactical innovation initiatives across sales, marketing, underwriting, operations, IT and Claims, lowering SG&A expenses and increasing profit margins.➢ Led change management programs to align the $650 million annual IT investment to the business goals.➢ Increased self-service channel utilization and lowered customer service per transaction costs. ➢ Directed operations and systems strategic performance improvement teams, driving revenue growth and increasing profit margins by 20%.Business Functions: eBusiness Strategy, Portfolio Management, PMO, Business Process Improvement, DTC Marketing Strategy, Business Architecture, Enterprise Content Management, Business Development, Vendor Management, Partnership Development, Operations, Claims, Underwriting, BI, Application Rationalization Products - Health, Life, Disability, Long Term Care, Wellness

Integrated fragmented business and technology operations to reduce expenses, launch new products and drive revenue growth. Directed all operations of this information services company that analyzes competitive advertising across the web, television and print medias.

Built a broad knowledge base on all aspects performance improvement within the Financial Services industry by taking on diverse and challenging transformation leadership roles spanning every line of business within ITT and The Hartford over a 10-year period.

Developed my foundational business skill set in: ➢ Business, Systems & Financial Analysis➢ Project & Program Management ➢ Client Management ➢ Business Development ➢ Product Management