James Davis Email & Phone Number

Colorado, United States

• Manage Microsoft Azure, Intune, and Active Directory
• Create, test, and deploy policies, configurations, and software
• Monitor threats and alerts mitigating as needed
• Migrate legacy on premise environment to cloud

Colorado, United States

• Support employee yearly growth of 15-40%
• Transition and maintain remote workforce
• Utilize MDT and PDQ for PC configuration and management
• Monitor and support network infrastructure
• Remedy end user issues

Wheat Ridge, Colorado, United States

• Transitioned 90% of employees from in office to remote workforce due to stay-at-home restrictions
• Manage software updates and deployments for all new and existing computers
• Provide helpdesk and desktop support
• Setup and configured remote office network

• Configure hardware and software for 2,000 new and all existing computers yearly
• Inventory management for computers and hardware for 4,000+ assets
• Manage all assets through JSS and Active Directory
• Image Windows and Mac devices using SCCM and JAMF
• Interact with users to understand their needs and provide solutions

Denver, Colorado

• Support over 19,000 students, teachers, and faculty in-person and over the phone.
• Manage and modify users through Active Directory
• Document, track, and resolve issues through ticketing systems
• Resolve technical break/fix issues

3645 West 112th Avenue, Westminster, CO 80031

• Support four college campuses and over 5,000 students and faculty through on-site and remote support
• Documented and reported hardware and software issues or outages
• Analyzed and resolved technical problems based on issue severity
• Performed front facing customer service with students and faculty
• Handled information according with FERPA

3645 West 112th Avenue Westminster, CO 80031

• Provide front facing customer service to the 2000+ yearly students
• Support and monitor student social activities and events
• Help students connect with campus information and resources

DIA, Denver, CO

• Operate gas and diesel powered trucks with 40ft extendable boom lifts
• Operate boom lifts and spraying equipment
• Ensure vehicle operations and equipment is in proper and safe working order before operation
• Drive deicing equipment on airfield roadways and deicing pads

Honda Data Center, 2501 Clover Basin Dr., Longmont, CO, 80503

• Management and administrative tasks:
• Manage 5-person team for 24/7 support of Honda’s North American production
• Interview and hire applicants
• Train technicians to move and mount physical media
• Train technicians to update databases and record audit documentation
• Establish goals and employee training

Honda Data Center, 2501 Clover Basin Dr., Longmont, CO, 80503

• Worked at customer site during contract negotiation to showcase companies’ capabilities
• Move and mount 13,000+ tape inventory directed by storage administrators
• Prepare and maintain inventory documentation for customer audits
• Create, update, and close ECRS change requests
• Install and label cables for new servers and hardware to customer specifications
• Install servers and hardware for remote administrators

IBM Campus, 6300 Diagonal Hwy., Boulder, CO, 80301

• Locate and move media as directed by the system administrators for 23 accounts
• Update databases and prepare and maintain documentation for customer audits.
• Stage and process media to be transferred and loaded by the Midrange team.
• Add or remove media from inventory after it was received or destroyed

Bachelor'S Degree, Computer Information Systems, A

Activities and Societies: Reisher, PTKConcentration in Network Administration

Associate Of Arts And Sciences - Aas, Cyber Security & Cloud Computing, 4.0

Activities and Societies: NSLS, PTK