James Trotter Email & Phone Number

Dallas, Texas, United States

Develop strategic plans to implementation mar-tech with a focus on standardization & accessibility. In addition, taking the data captured by the mar-tech tools and centralizing at a global level with accuracy and flexibility. Key areas of focus:o Develop guides to standardize data capture across all KFC markets and ecommerce platformso Build ‘know-how’ across the markets on how to use mar-tech tools to make data-driven decisions. Including best practices for maintaining data accuracy and avoiding loss of data.o Create strategies to implement mar-tech tools in a fast & cost-effective.o Developing the overall strategy for centralizing all customer data across the KFC global markets. Includes leading the team that creates the ETLs and runs data checks to ensure accuracy of data.o Manage multiple vendors across several different projects.o Lead the strategy on mar-tech & data capture for all major ecommerce projects.

Plano, Texas, United States

Plano Texas

IT Business Analyst for KFC Global Applications- Development applications (Asset Management, Store grading)- HR applications (Training modules, LCMS)- Work closely with IT contacts within all KFC international markets- Training users across all applications- Provide a support process for all international markets

Grapevine, Texas

Business Analyst-International IT - Navision (Specifically logistics) - International Managerial Reporting- Infrastructure- Ecommerce- Evolve Loyalty Programs - Develop requirements for future enhancements- Archive bugs found within production throughout development stages - Meet with the Development and QA teams - Update process documentation- Travel internationally to provide on-site training and assistance- Document and support User Acceptance Test (UAT)- Provide necessary documents and organization production releases- Train international co-workers during Go Live events Achievements:- Implemented Australia and New Zealand go-live- Administered upgrades to handle Mad Monday Ecommerce sales in Australia (Australian Cyber Monday)- Executed upgrades to efficiently handle and ship Loot items in all countries- Instrumented Order/Buy Online and Pick-up in Store to all countries

Gamestop

- Test enhancements and bugs as they are developed- Work along side Business Analyst to put together test plans - Provide support during release of new codeAchievements: - Implemented Ireland & Italy go-live

Irving, Tx

Grapevine, Tx

Led inventory audit bi-annuallyDecreased the inventory audit from three days to one dayEnsured that product was systematically and physicallymoved throughout the warehouse

Irving, Tx