James C. Lucca Email & Phone Number

Dubai, United Arab Emirates

Creating a support network for clients with the design and delivery of Leadership Development strategies at various levels. Providing the clarity to align business strategy and goals for the benefit of their customers, employees and stakeholders. Coaching leaders, senior management and teams to engage in High Performance collaborative working using tailor-made solutions. Developing internal Facilitators/Coaches to become pivotal resources to drive and influence the pace of change.

Saudi Arabia

Saudi Aramco is the world’s most valuable company worth an estimated US$10 trillion by Forbes and has both the largest proven crude oil reserves, at more than 260 billion barrels and the largest daily oil production, with a daily revenue of $1.5 billion.Leadership development to over 20 divisions within Saudi Aramco employing in excess of 32,000 employees in the areas of Operations and Business Services; Corporate Affairs; Human Resources; Professional and Management Development. Responsible for identifying individual and group leadership needs through a comprehensive horizontal and vertical leadership needs analysis; then responsible for developing and implementing tailored, value adding ‘leadership development solutions’ for Directors, Managers, Division Heads, Supervisors and Emerging Leaders in line with Aramco’s vision as it strives to become the world’s leading integrated energy and chemical company by 2020.

Wheeling, Wv

Excidian is a training company that specializes in developing and facilitating customized business finance courses that relate directly to your company’s operations. Business Finance Knowledge = Better Decision Making Better Decision Making = Better Financial Performance Excidian offers World Class Training for Non-Financial ProfessionalsSpecialtiesBusiness Finance Training, Energy Industry Knowledge

New York, Ny

Asst. Vice President - Compliance.Investigation of current and new customer base, analyzing risk and potential fraud.• Research different lines of business within the bank, analyzing the creation of online customer accounts.• Liaise with management of each line of business in an effort to discover areas of risk within the account process.• Designation of medium and high risk areas, creating solutions for future customer submissions to the bank.Asst. Vice President – Chase Homeownership Center, Long Island Community Development Travel TeamBuild new relationships with state and local political leadership, creating opportunities to help our mutual constituents/customers in their time of need.• Develop and maintain new relationships with non-profit organizations, creating a team environment in an effort to assist Chase customers.• Represent Chase nationally at numerous events for homeownership organizations such as “Hope Now” and NACA, as well as community conventions for government.• Direct operations of L.I. loss mitigation office, creating a face-to-face environment for Chase customers to work with hardship assistance specialists.• Direct reports include seven customer assistance specialists, and one administrative assistant. • Analysis of risk, and review of controls in customer account creation technology.Operations Manager Direct the operations of NY, NJ, and CT wholesale divisions, maintaining the flow of broker based mortgage loans from origination through closing and shipping.• Within five months increased closing production by 30% using organization and structure to create a more freely flowing environment for Chase’s product.• Direct reports include 17 processors, six data entry clerks, 10 closing employees, six shipping directors. • Partnered with Chase technical team to create e-learning courses and training manuals for new employees.

New York, Ny

Formed HomeGate Settlement Services, a subsidiary of American Home Mortgage, with division president. Division directed home appraisal ordering, underwriting, and servicing. • Hired/developed team of 138 direct reports including: Executives, managers and employees • Developed/maintained network of appraisers covering retail sales organization handling 10,000 appraisals/month. • After discovering $42M in potential home value issues, HomeGate was asked to take over appraisals for AHM’s wholesale and correspondence divisions covering an extra $10B of value per quarter.• Formed a Project Approval Department, creating structure and underwriting guidelines for American Home’s condominiums and CO-OP lending.• Created manuals and presentations using Microsoft Word, PowerPoint, and Visio explaining new software, services, and benefits created to help the nationwide sales force. • Became “Face of HomeGate,” visiting each branch, teaching sales force new technology and its benefits.• Produced and conducted bi-weekly web cast presentations to update the sales force on new technology.

New York, Ny

• Directed operations of both retail and wholesale divisions, maintaining flow of Internet-based mortgage loans from origination through closing.• Increased unit production by 50% to record volume of $52M per month.• Direct reports included 21 processors, six data entry clerks, and six closing employees. (Expanded staff from seven, two, and three respectively.• Trained new employees in sales, operations, closing areas, increasing speed and turn time for closings.

Melville, Ny

• Created and developed branch operation. • Expanded office to three underwriters, four salespeople, four processors, and two closers.• Assisted a sales staff of over 500 (Primerica Financial.)• Participated in creation team to build Chesapeake Title and Appraisal.• Produced and conducted operations training for Primerica Sales staff in the tri-state area.• Earned four promotions in a five year term with Citigroup.• Completed Citicorp’s Management Training, Public Speaking and Debate Programs.

Bachelor Of Science (Bs), Sociology And Criminal Justice

Master'S Degree, Finance, General