Qualtrics is the leader in Experience Management (XM), a holistic approach to designing and providing improved customer & employee experiences. The Qualtrics XM Platform is an industry-leading SaaS platform leveraged to make data-informed decisions, process improvements, evaluations, and needs assessments for a diverse set of use cases from human resource efforts to operational changes, training evaluations, service delivery improvements, compliance with mandates, and IT improvements.Qualtrics focuses on making government more human by prioritizing everyone's experiences – citizens and employees – to improve outcomes. We provide the capabilities and the expertise that enable agencies to listen, understand, and act to improve citizen and employee experiences.. at scale.

• Business consultant for small to medium sized companies, manage a book of ~450 clients. • Help fulfill international shipping needs and increase market share. • Identify new business opportunities and trade lanes for clients. • Manage a pipeline of 65+ prospects. • Serve as the main point-of-contact for all international shipments.• Develop “Trusted Advisor” status with clients.• Cold calling, implementation for accounts and business reviews. • Daily key performance metrics: 60+ dials, 29+ effective selling conversations. Create 3+ opportunities, create and Negotiate 2+ offers. • Prevent fraud by verifying and reporting suspicious prospects.• Certified International Specialist.• Recognized at the corporate office for outstanding work in Q1 2024

The company I founded and the first of many lessons learned.We spent a few years working on a mobile game dubbed 'Flick Fight' and got quite close to releasing it (all assets were finished and implemented except for the programming), however the COVID-19 pandemic threw a wrench into things which led to progress stalling until eventually coming to an official end in January of 2023 where the company was dissolved.Some specifics:• Created and ran all company social media and marketing pages.• Took care of all management paperwork for my SaaS app company.• Updated our scheduling process using Trello and Kanban methodology resulting in 50% more efficient operations.• Communicated my vision for our first mobile game app to a Cross Functional Team of 8 people, and managed their efforts into a collaborative unit.• Provided support and guidance to all team members,• Implemented MailChimp CRM software and email capture pages.• Reduced costs by hosting our digital media website on GitHub Pages.• Built and maintained rapport and relationships between team members.• Set goals and built a corporate strategy to reach those goals.• Completed business development by recruiting and orienting new team members.

• Led a team of 6 people through product ideation, prototyping, product development, sales, and marketing for the product we came up with during the Venture Launch portion of our Bachelor's program.• Pitched to Angel Investors in order to secure funding.• We had a final revenue of $695 and a net profit of $176, making us one of the only profitable companies in our cohort, but we decided not to move forward with this idea after we graduated due to lack of interest from our team as a whole.

• Connected directly with the owner of Lajoye Cellars and co-owner of Central Ave Pub to create an integrated marketing plan for their B2C lead generation by conducting market research and presenting a pitch deck based on our findings.

• Connected directly with the owner of Zola's Cafe to help revitalize lagging sales due to the COVID-19 pandemic and performed extensive market research to reach solutions that helped them make up some of the losses.• Presented multiple pitch decks describing customer journeys, marketing channels, and demographic information so that they could expand their total offering and recapture customers' attention.It was a huge success! When I was younger, I attended Washington Elementary School which is located right next to Zola's so I was decently familiar with them even before being given the opportunity to work together. I still have fond memories of my mom taking me there to get a smoothie after school, and I am very glad that they are still in business today.

While working as a Sales Consultant, my responsibilities included:• Greet & engage customers• Sell products, services, and warranties• Direct Associates & Customers• Operate a POS System, Cashier • Answer phones, transfer calls• Logistics; Stock shelves, complete pick orders• Unload trucks, Break down pallets• Provide a Golden Customer Service Experience