James Mcintyre Email & Phone Number

Glasgow

Glasgow, Scotland, United Kingdom

Glasgow, Scotland, United Kingdom

Glasgow, United Kingdom

• Created an advanced automations; scheduling, queuing and auditing system in Python
• Created a change of tenancy calculator using Delphi
• Passed certification exams as both a DevOps and Blue Prism practitioner
• Maintained and upgraded the Voids Team infrastructure I had created and supplemented with an Email Reporting System - all written in Python

Edinburgh, United Kingdom

• Business/systems analyst for the client accounts team
• Created an advanced Void Switching System for the registration of void properties in Python, alongwith procedural and process documentation and training
• Created several processes, procedures and systems e.g changes of tenancy and data processing
• Extraction and manipulation of registration and change of tenancy data
• Manipulation and reporting of large data sets

• Experience in data and business analysis by creating new processes and procedures. e.g. creating awhole new reporting procedure using an advanced MS Excel process I created
• Created main Facebook page
• Created Social Media Policy (for Our Power social media accounts)
• Headed up members’ and staff newsletters (story acquisition, research, copywriting, HTML formatting and publishing)
• Responsible for reporting on 6 business KPIs
• Time and project management

Glasgow, United Kingdom

• Building relationships
• Coming up with new and innovative ideas for how to capture the minds and hearts of potential philanthropists
• Excellent communication skills
• Enthusiasm

Glasgow, United Kingdom

• The natural ability to treat each customer as an individual and deliver a tailored response.
• Problem-solving skills to identify and resolve recurring issues without resorting to short-term fixes.
• The confidence to think on your feet and the flexibility to adapt to a wide range of responsibilities.
• A team-based approach to work, and a desire to coach and advise colleagues on best practice andnew developments.
• Numerical and computer skills, and the attention to detail needed to succeed in a regulatedenvironment.

Glasgow, Scotland, United Kingdom

• Cash handling: Accurately process customer cash, check, transfer, and statement transactions, with a balanced or reconciled drawer. Float in multiple credit union locations.
• Safely ID and search customer account information.
• Customer service: Greet and guide customers in a friendly and professional manner.
• Communicate existing and new account services. Redirect special services to appropriate staff.