James and his team are working with some of the most influential organizations in the world to improve healthcare quality and value. James is a Partner in PwC’s Health Industries Advisory Practice with over twenty-two years of experience assisting Health Plans with complex business initiatives.James has significant experience assisting Health Plans improving core administrative processes. These include Quoting, Rating, Case Installation, Member Services, Claims and Medical Management. He leads PwC’s cross functional Pharmacy Benefit Management (PBM) Service Team, assisting PBM’s with technology, operational, compliance and integration needs.He works on PwC’s Payer Deal’s team that assists Payer and Provider Clients with pre deal diligence and post deal integrationHe also participates on PwC’s Government Programs team, assisting health plans with planning and executing new strategies for Medicare, Medicaid and State/Federal Health Insurance Exchanges (HIX) James has held numerous Client Service and Internal roles at PwC and maintains a network of professional relationships with deep experts in Tax, Assurance, Information Technology, Actuarial Sciences, Internal Audit, Privacy and related technical matters. James has also had the opportunity to provide Client service in Europe and Asia during his career.James is recognized by his colleagues at PwC and in the healthcare industry as a leader who brings imagination, discipline and the right amount of humor to taking on some of the healthcare industries most complex issues.