Practice Development Manager
Atlanta Metropolitan Area
2018-21 Sales Training Partner2018-19 Team LEAD2015-16 Team LEAD 2015 Synchrony Financial-CareCredit Pacesetter Award Winner2013 GE-CareCredit Pacesetter Award WinnerKey responsibilities include growing applications and production at Veterinary and Dental practices in a $58MM territory. Using our Sales Process and acumen, I guide doctors and staff towards the right tools and systems for them to grow their practices consistently and compliantly.2020 Final Numbers 84.3% to Goal (Usage), -8.7% Overall Growth vs 20192019 Final Numbers 96.9% to Goal (Usage), 6.89% Overall Growth vs 2018 101.6% to Goal (Applications)2018 Final Numbers 101.4% to Goal (Usage), 5.98% Overall Growth vs 2017 104.5% to Goal (Applications)As the team LEAD, I assisted my Regional Manager with individual coaching on sales process, routing, and other aspects of performing the PDM task. I assisted in team meeting planning, training, and strategic planning. This included creating reporting for the team, creating tools to help them sell against competition and price, and training them to use these tools.My stretch role as the Sales Training Partner allowed me to work closely with the Training department to present training online and in person to new hires, and current Practice Development Mangers. This training ranges from simple onboarding processes to complex sales and account management skills. I was also a vital piece in reviving and continuing our Peer 2 Peer monthly virtual training sessions. This involved guiding Regional Managers and PDMs in constructing learning sessions that are presented to the sales team. Working with the other STP, we constructed guidelines for the presentations and coordinated with Senior Leaders and our CareCredit training department to ensure clarity and consistency in presentations.From Dec 2020 to May 2021 I was a guest writer for the company newsletter, providing 4 recipes per month.