James Penny Email & Phone Number
@bedrocklearning.org
1 phone found area 786
LinkedIn matched
Who is James Penny? Overview
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James Penny is listed as Human Resources Administrator at BNP Paribas Real Estate, a with 4357 employees, based in London Area, United Kingdom. AeroLeads shows a work email signal at bedrocklearning.org, phone signal with area code 786, and a matched LinkedIn profile for James Penny.
James Penny previously worked as Operations Executive at Bedrock Learning and Customer Success Administrator at Bedrock Learning. James Penny holds Master Of Arts - Ma, Film, Television & Creative Practice from University Of East Anglia.
Email format at BNP Paribas Real Estate
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AeroLeads found 1 current-domain work email signal for James Penny. Compare company email patterns before reaching out.
About James Penny
I'm an Operations Executive with over four year’s experience in start-ups, specialising in business and people operations, project management, and team support. I have a broad understanding of customer success, HR, data management, and finance, including purchase and sales ledgers. I've led key projects like integrating Zendesk and managing company-wide initiatives to streamline operations within a SaaS start-up. Currently PRINCE2 certified and working towards CIPD Level 3 in People Practice, I'm passionate about fostering a positive work culture, supporting teams, and helping people grow.I'm eager to apply my skills in a dedicated People Operations role. As someone who understands the importance of people capital within an organisation, I am always looking for innovative ways to enhance employee lifecycles!
Listed skills include Radio Presenting, Radio Production, Project Management, Interpersonal Skills, and 24 others.
James Penny's current company
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James Penny work experience
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Operations Executive
People Operations- Managed HR-related processes, such as recruitment, onboarding, and employee training, ensuring smooth transitions for new hires.- Implemented team-building initiatives and organised team events to improve employee engagement and foster a positive company culture.- Completed Mental Health First Aid training, enhancing workplace safety and wellbeing.Business Operations- Developed and executed operational strategies to enhance efficiency, including… Show more People Operations- Managed HR-related processes, such as recruitment, onboarding, and employee training, ensuring smooth transitions for new hires.- Implemented team-building initiatives and organised team events to improve employee engagement and foster a positive company culture.- Completed Mental Health First Aid training, enhancing workplace safety and wellbeing.Business Operations- Developed and executed operational strategies to enhance efficiency, including streamlining internal processes and procurement.- Managed recruitment and contractor relationships, overseeing office logistics and administration to support team onboarding and day-to-day operations.- Led cross-functional training initiatives to standardise department workflows, improving team efficiency.Finance- Monitored the accounts inbox, processed purchase orders, approved invoices, marked remittances, and managed payments.- Led credit control duties, focusing on reducing debtor days and outstanding debts to improve the company’s cash flow.- Managed the Moss platform for receipt reconciliation, assigned costs to projects, set up direct debits, and created corporate cards for expenditure management.Project Management- Oversaw multiple key company-wide projects, such as office closure, procurement of software/hardware, and implementation of new operational tools.- Conducted process mapping and documentation to optimise workflows, solving process bottlenecks.Customer Success & Product Operations- Continued managing customer support channels, ensuring customer data accuracy and overseeing product-related customer service issues.- Led the successful integration of Zendesk into the company’s customer support system, enhancing service efficiency and response times.- Led UAT for new product features, collaborating with product teams to improve user experience.- Played a key role in refining impact reports and working with senior leadership on performance analysis. Show less
Customer Success Administrator
Data Administration- Onboarded and imported school data into the CMS, ensuring accurate and timely updates.- Cross-referenced data between CMS, HubSpot, and Xero to maintain clean and current customer records.- Led the transition of home subscription data to a self-service model, improving customer efficiency.Customer Success & Support- Managed the support inbox, responding to teacher, parent, and learner queries and creating standardised response templates for improved… Show more Data Administration- Onboarded and imported school data into the CMS, ensuring accurate and timely updates.- Cross-referenced data between CMS, HubSpot, and Xero to maintain clean and current customer records.- Led the transition of home subscription data to a self-service model, improving customer efficiency.Customer Success & Support- Managed the support inbox, responding to teacher, parent, and learner queries and creating standardised response templates for improved consistency.- Moderated webinars and engaged customers through impact reports, onboarding emails, and post-event follow-up actions.- Led support training for new team members, ensuring high-quality customer service.Process Optimisation- Collaborated with internal teams to improve CMS data fields and implemented streamlined data workflows.- Standardised elements within Xero (e.g., item line descriptions, invoice templates) to enhance operational efficiency.- Proposed and implemented remote product demo solutions using advanced video conferencing tools.Marketing & Communications- Partnered with marketing teams to produce content, including social media campaigns, WordPress articles, and podcast episodes.- Led design projects for curriculum overviews and sales collateral, working closely with external branding and marketing agencies.- Assisted in the company’s first major rebrand, collaborating with C-suite and branding agencies on key design elements. Show less
Station Manager
Radio Presenter
Employer Liaison Assistant
Administrative Assistant
James Penny education
Master Of Arts - Ma, Film, Television & Creative Practice
Bachelor Of Arts - Ba, Film/Cinema/Video Studies
1 A-Level, English Literature
3 A-Levels, English Language, Film Studies, History
9 Gcse Levels, A-C
Frequently asked questions about James Penny
Quick answers generated from the profile data available on this page.
What company does James Penny work for?
James Penny works for BNP Paribas Real Estate.
What is James Penny's role at BNP Paribas Real Estate?
James Penny is listed as Human Resources Administrator at BNP Paribas Real Estate.
What is James Penny's email address?
AeroLeads has found 1 work email signal at @bedrocklearning.org for James Penny at BNP Paribas Real Estate.
What is James Penny's phone number?
AeroLeads has found 1 phone signal(s) with area code 786 for James Penny at BNP Paribas Real Estate.
Where is James Penny based?
James Penny is based in London Area, United Kingdom while working with BNP Paribas Real Estate.
What companies has James Penny worked for?
James Penny has worked for Bnp Paribas Real Estate, Bedrock Learning, Livewire, and City College Norwich.
How can I contact James Penny?
You can use AeroLeads to view verified contact signals for James Penny at BNP Paribas Real Estate, including work email, phone, and LinkedIn data when available.
What schools did James Penny attend?
James Penny holds Master Of Arts - Ma, Film, Television & Creative Practice from University Of East Anglia.
What skills is James Penny known for?
James Penny is listed with skills including Radio Presenting, Radio Production, Project Management, Interpersonal Skills, Video Editing, Audacity, Final Cut Pro, and Adobe Premiere Pro.
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