James Reid Email and Phone Number
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CIO, CISO || CISSP || Business-IT Alignment, Cybersecurity, Risk Management, IT Leadership, Infrastructure, Information Systems, Cloud, Digital Transformation, GRC, Software Development, & Team Building.I'm an empathetic servant leader with a proven track record of transforming businesses through technology and cybersecurity. As a CIO and CISO, I leverage my extensive experience in IT leadership, risk management, compliance, and cybersecurity to right-size technology and create a culture of cybersecurity awareness across organizations.My key skills include GRC (CISSP certified), business-IT alignment, and effective communication with technical and non-technical audiences. With people skills, infrastructure, and information systems backgrounds, I excel at bridging the gap between IT and the rest of the organization.I've held various IT leadership roles throughout my career, including Vice President of Infrastructure & Cyber Security, Vice President of IT & Security, Director of IT Operations, and Deputy CISO. My experience spans industries such as specialty retail, banking & finance, event management, education, real estate, manufacturing, hospitality, and mortgage services.Additionally, I’m a real estate investor with operations and experience across multiple states; my focus is on pinpointing, enhancing, and maintaining a portfolio of multi-family rental properties for long-term investment.Outside of my professional life, I'm passionate about giving back to the community. I volunteer my expertise for local schools and startups, participate in incubator/accelerator programs as a technology advisor, and provide pro bono coaching to IT professionals seeking to better integrate with their organizations and achieve their career goals.My personal brand revolves around empowering authenticity and bridging worlds, as reflected in my motto: "Navigating Life and Business with Heart and Mind." I am dedicated to being a living example that change is possible, and growth is inevitable.
Nexustek
View- Website:
- nexustek.com
- Employees:
- 358
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Vcio, Vciso (Virtual And Fractional Cio And Ciso)NexustekDenver, Co, Us
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Vcio, VcisoNexustek Apr 2022 - PresentGreenwood Village, Co, UsStrategic Consultant, Advisor, and fractional leader with extensive experience in various industries, including specialty retail, hospitality, technology, healthcare R&D, manufacturing, distribution, banking & finance, consumer lending, software, infrastructure, SaaS/cloud, non-profit & fundraising, and managed services.I specialize in aligning technology and business objectives to reduce costs, improve agility, and increase ROI. My people-focused leadership and commitment to continual improvement help organizations create a risk-based cybersecurity culture.Key functions:✶ Business-technology alignment: Develop strategic roadmaps to enable growth and support business objectives while ensuring the confidentiality, integrity, and availability of critical data.✶ Organizational health assessment: Evaluate functional maturity, technical capabilities, and staffing; create resource and individual growth plans.✶ IT team oversight: Strategically managed clients' IT teams and managed service providers across network, telecom, cloud, cybersecurity, DevOps, and end-user technologies.✶ Resource planning and budgeting: Implement resource planning, capacity planning, and hardware lifecycle management to improve predictability and reduce unnecessary expenses.✶ Cybersecurity assessment: Develop information security roadmaps and end-user cybersecurity training programs.✶ Compliance management: Oversee compliance with HIPAA, PCI, CMMC, GDPR, CCPA, SOC 2, ISO 27001, and other regulations; assess and remediate gaps. And implement solutions to improve security posture and user awareness.✶ Digital transformation: Enable IT modernization, cloud migration & optimization, and data center consolidation to improve agility and increase cost savings.
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Vice President Of Infrastructure & Cyber SecurityShane Co. Apr 2018 - Apr 2022Greenwood Village, Colorado, UsExecutive leader responsible for cybersecurity, infrastructure, service desk, private & public cloud, LAN/WAN, business continuity & disaster recovery, and voice/collaboration for a family-owned, nationwide specialty retail jewelry business with ~900 end-users, 21 brick-and-mortar stores, and eCommerce storefront across sixteen markets.I successfully transformed and modernized IT to enable growth while improving the overall cybersecurity posture during my tenure.✶ Hired, trained, and led high-caliber teams across service desk, infrastructure, and cybersecurity✶ Evaluated and presented solutions to mature and revitalize company-wide IT infrastructure, securing executive buy-in✶ Developed and improved long-term partnerships with vendors & service providers to meet business demands; negotiated mutually beneficial agreements & pricing✶ Governed shared IT budget of ~$12.6M with meticulous attention to detail✶ Implemented a new ticketing system, remote support tool, centralized network management and backups, VPN, middleware, PKI, PC & printer refresh, network replacement, SD-WAN migration, and expanded VPN/MPLS connectivity✶ Resolved network infrastructure routing issues and optimized wired/wireless network performance for high availability✶ Drove a 36-month project for enhanced network remediation/segmentation across enterprise-wide IT infrastructure✶ Led the replacement of enterprise-wide Windows 7 devices, including POS, PCs, laptops, and digital signage✶ Successfully migrated the ERP system to MS Azure public Cloud for modernization and stability✶ Streamlined server/workstation patching, asset management, and hardware lifecycle processes for cost savings✶ Optimized monitoring, reducing response time and maximizing uptime/availability for mission-critical IT infrastructure -
Vice President Of It, Security (Cio, Cso)Unbridled 2016 - 2018Denver, Co, UsAs Acting CIO, I provided strategic guidance to Senior Leadership, aligning business, technology, and cybersecurity initiatives to enhance security, improve operational efficiency, boost scalability, and reduce technology expenses.✶ Developed and implemented enterprise-wide IT and security roadmaps for the corporate office and over a dozen subsidiaries, promoting efficiency, cost savings, and innovation✶ Led the standardization of web hosting for customer-facing websites✶ Streamlined IT processes to ensure consistency, improve service delivery, and reduce resolution times✶ Managed three direct reports responsible for the service desk, infrastructure, and cybersecurity✶ Deployed cloud-managed antivirus, asset management, automated device patching, and endpoint encryption technologies✶ Established PCI-DSS compliance from the ground up, including processes, controls, and documentation✶ Executed unstructured file server restructuring and reorganization to realign permissions across business units, groups, and users✶ Developed and launched a comprehensive "Security Awareness Program" to educate staff on the current threat landscape, their obligations, and the importance of protecting sensitive data (e.g., PCI-DSS)✶ Defined and managed standards, Security & Acceptable Use Policies, and BYOD/Mobile Device Management -
Director Of It OperationsSans Institute 2015 - 2016Rockville, Maryland, UsAs Director of IT Operations, I led three high-performing teams: Event Technology, IT Operations, and Application Support. I was responsible for network and internet infrastructure uptime, performance for the company, and its events, ensuring optimal uptime, top-rated network performance, and an excellent end-user experience.✶ Significantly reduced YoY attrition of IT staff✶ Drove the implementation of a new Learning Management Solution (LMS) on Amazon Web Services (AWS), authored comprehensive documentation for business continuity/Disaster Recovery (DR) solutions, and supported readiness for SOC2 Type1 IT operations of the platform✶ Achieved 60% annual savings by negotiating new Microsoft agreements for internal software and deploying virtual machines✶ Spearheaded vital initiatives to transform network infrastructure efficiency, productivity, and customer experience, including:- O365 email migration from on-premises Linux system- New financial system and BGP implementations to enhance bandwidth between redundant data center locations- Procurement and deployment of a new enterprise backup solution -
Vice President, Information Technology & Information Systems, Deputy CisoLogrhythm 2014 - 2015Foster City, California, UsIn this multifaceted role, I developed key processes to improve monitoring, capacity planning, forecasting, budgeting, and communication across the organization.✶ Served as Chair of the Steering Committee, increasing alignment, visibility, and collaboration for key initiatives✶ Led vendor selection, procurement, and deployment of a new ERP in under 100 days, ensuring full functionality and high availability✶ Instrumental in reducing IT/IS attrition from 60% in the prior year to 0% in less than a year✶ Managed a $6M IT budget, driving growth objectives while reducing previous years' OPEX/CAPEX✶ Conceptualized and deployed a new corporate intranet on MS SharePoint to boost collaboration across the company✶ Architected a new global WAN strategy and deployed next-generation firewalls across the enterprise to standardize with a single vendor and enhance visibility and overall security posture✶ Drove a 60%+ expansion of the physical footprint at the corporate headquarters -
Vice President Of Information Technology, Promoted From It Infrastructure ManagerUrban Lending Solutions Jul 2011 - May 2014Pittsburgh, Pa, UsAs IT Infrastructure Manager, I managed IT infrastructure across three data centers and six office locations. I ensured alignment with objectives during rapid and expansive growth, eventually being promoted to Vice President of Information Technology.✶ Led a team of ~35, including senior systems engineers, project managers, business analysts, and infrastructure engineers✶ Implemented and facilitated SOC2 Type II auditing, control development, sampling, and responses, successfully mitigating 96 audit findings✶ Re-architected LAN/WAN, virtualization/private cloud, security, and telecommunications to enable rapid growth, scalability, redundancy, high availability, and cost savings✶ Partnered with the CISO to deploy cutting-edge technologies, such as ForeScout NAC, Palo Alto firewalls, Varonis file access monitoring, Good MDM, SourceFire IDS, HIDS, and third-party Managed Security Services -
Manager, Threat ResearchWebroot Software 2004 - 2011Broomfield, Co, Us -
SupervisorMci Worldcom (Telecommunications) 1998 - 2004
James Reid Skills
James Reid Education Details
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Brigham Young University - IdahoPsychology -
Front Range Community CollegeGeneral Studies
Frequently Asked Questions about James Reid
What company does James Reid work for?
James Reid works for Nexustek
What is James Reid's role at the current company?
James Reid's current role is vCIO, vCISO (Virtual and Fractional CIO and CISO).
What is James Reid's email address?
James Reid's email address is ja****@****thm.com
What is James Reid's direct phone number?
James Reid's direct phone number is +130388*****
What schools did James Reid attend?
James Reid attended Brigham Young University - Idaho, Front Range Community College.
What skills is James Reid known for?
James Reid has skills like Security, Data Center, Disaster Recovery, Cloud Computing, Firewalls, Networking, Information Security, Network Security, It Operations, Leadership, Vpn, System Administration.
Who are James Reid's colleagues?
James Reid's colleagues are Timothy Twining, Sandra Nelms, Jeff Kinnamon, Ginger Pickett, Tyrone Jones, Jamie Von Feldt, Robert Trask.
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