Lead Business Support Technician
West Des Moines, Ia
As a Business Support Technician, I handle the complete commercial experience for the company I support. From end-user support to workstation installation and configuration, all the way up to high density network and Windows Server infrastructure projects, I am the man in charge. If you have an outage of any kind I am equipped to troubleshoot it, whether it is a application or server issue or the CEO's iPhone isn't getting their emails.In my lead role I mentor and support other business… Show more As a Business Support Technician, I handle the complete commercial experience for the company I support. From end-user support to workstation installation and configuration, all the way up to high density network and Windows Server infrastructure projects, I am the man in charge. If you have an outage of any kind I am equipped to troubleshoot it, whether it is a application or server issue or the CEO's iPhone isn't getting their emails.In my lead role I mentor and support other business support technicians, fostering an environment of learning, productivity, and growth. Show less