James Ochoa Email & Phone Number

United States

Morgantown, West Virginia

Austin, Texas Area

Run the print shop and perform tasks given by various tenants in the building.Catalog every work order received for projects to be made.Stand in for the front desk secretary during their lunch hour.General maintenance around the facility.

Austin, Texas, United States

Responsible for providing in-game customer support and enforcing game rules and policies for our online games while meeting department quality and productivity standards Resolves in-game customer concerns via proprietary tools. Resolve concerns including but not limited to inappropriate language, grief tactics, game errors, and game cheats & exploit issues through investigation of server records. Request disciplinary action on customer accounts in violation of the rules and policies governing our online games. Stay current on all elements of the project and community through the official website and other resources. Accurately and concisely document customer call history or disciplinary action through proprietary tools. Stay up to date with most current rules, policies, and procedures. Escalate issues to appropriate teams when necessary.

Organize driver pick up and drop off dates, times and payment.Communicate with brokers on payment arrangement and status of driver.

Associate Of Arts (Aa), Information Technology

High School Diploma

Activities and Societies: UIL Competition. One Act Play. Marching Band and Jazz Band (trombone)Performed in One Act Play, competed in UIL.