James Glass

James Glass Email and Phone Number

Customer Success Manager - Public Sector @ Sayari
Chattanooga, TN, US
James Glass's Location
Chattanooga, Tennessee, United States, United States
James Glass's Contact Details

James Glass personal email

n/a
About James Glass

Research-driven, thoughtful question asking, and relationship-building former educator currently seeking to drive value to large commercial and enterprise companies through impactful, digital tools to allow for the discovery, evaluation and monitoring of vendors and suppliers with comprehensive supplier intelligence. I am constantly seeking to learn and grow in my current position to build a strong foundation for future growth opportunities.Current Certifications:• Google Project Management Professional Certificate• SuccessHACKER Level 1 & 2 Certified Customer Success Manager• Aspireship SaaS Sales FoundationsWorking Towards:• Certified Associate in Project Management (CAPM)• Harvard Professional Certificate in Computer Science for Python Programming• IBM Data Analyst Professional CertificateOutside of work you will find me outside with my family. We will either be at the gym, the skate park, the local library, on a hiking trail, or just exploring the city!I share about work life balance, education concerns, and enterprise supplier intelligence. Trying to live between positive and informative!

James Glass's Current Company Details
Sayari

Sayari

View
Customer Success Manager - Public Sector
Chattanooga, TN, US
Website:
sayari.com
Employees:
368
James Glass Work Experience Details
  • Sayari
    Customer Success Manager - Public Sector
    Sayari
    Chattanooga, Tn, Us
  • Craft.Co
    Global Government Consultant
    Craft.Co Nov 2024 - Present
    San Francisco, Ca, Us
    I provide expertise and consultative support on strategic federal business development, RFP/RFQ composition, technical integrations, and other matters pertaining to the federal business unit.
  • Craft.Co
    Global Government & Aerospace Account Manager
    Craft.Co Feb 2024 - Nov 2024
    San Francisco, Ca, Us
    Lead the research and development of over 25 global government and aerospace solicitation responses in collaboration with the Craft executive team and top members of the finance team, customer success team, marketing team, solution engineering team, and product team.Conduct research projects to identify relevant global government and aerospace industry news and trends, policy and regulatory changes, and provide strategic recommendations to executives and the product team in bi-weekly leadership reports to align the findings with Craft's current state and future roadmap for continued success.Developed technical expertise with the Craft products and technical systems to provide support for colleagues, prospects, customers, and partners through data analysis, product demos, supplier risk mapping, and other technical solutioning.Conduct creative outbound prospecting and respond to all leads for all relevant government and aerospace prospects within small business and industry engagement, due diligence, research and innovation, procurement & acquisition, logistics and supply chain risk management.
  • Craft.Co
    Enterprise Business Development
    Craft.Co Oct 2022 - Feb 2024
    San Francisco, Ca, Us
    Identify strategic accounts and their strategy, initiatives, pain points, and successes to create impactful messaging to establish trust, respect, and rapport in outbound prospecting. I seek to be seen as a trusted advisor on the historical impact and news in the areas of supply chain and procurement. Craft is an Enterprise Intelligence platform that provides holistic insights and alerts on global organizations to increase proactive operational efficiency and reduce major risk events within physical and digital supply chain.
  • Craft.Co
    Solutions Engineer
    Craft.Co Jan 2023 - Dec 2023
    San Francisco, Ca, Us
    • Utilize Python and Pandas to build an interactive world map to visualize hiring trends and mitigate supplier risk.• Execute custom GraphQL API queries in Insomnia to perform data analysis using Python for customers and prospects.• Perform impactful, use case driven technical presentations.• Collaborate with the Solutions Engineering team to manage large technical projects for enterprise customers.
  • Skuid
    Business Development Representative - Government
    Skuid Aug 2022 - Sep 2022
    Bellevue, Washington, Us
    • Researched and documented past, present, and forecasted government grants, funding, and legislation that affected opportunities focused on relevant aspects of data source optimization, digital transformation, and improved user experience.• Consistently surpassed expected outreach metrics and delivered over $50,000 of new ARR.• Strategically utilized market research, communication analysis, and Salesforce data to ethically cross-sell existing customers.• Productive cross functional collaboration with other business development team members, pre-sales engineers, account executives, customer success managers, and company leadership to better drive successful outreach and pipeline.
  • Skuid
    Business Development Representative
    Skuid Jun 2022 - Jul 2022
    Bellevue, Washington, Us
    • Delivered over 700% of expected outreach metrics and exceeded qualified outbound meeting quota at a 400% rate. • Executed a/b testing to document, analyze and effectively utilize the data in order to develop new outbound approaches and messaging to optimize communication effectiveness in the private sector and increase new ARR.• Developed long term strategies to improve impactful connections and drive consistent quarter-over-quarter growth.
  • Hamilton County Department Of Education
    Music Educator
    Hamilton County Department Of Education Aug 2020 - Jun 2022
    Chattanooga, Tn, Us
    • Enabled learners to achieve an 85% average annual pass rate by designing and implementing innovative lesson plans utilizing hybrid learning theories and personalized touch to develop students' creativity, critical thinking, and knowledge base.• Developed supplemental curriculum materials, including manipulatives, digital media, and interactive materials.• Regularly collaborated with members of the professional learning community to create cross curricular lessons and units.
  • Trinity Presbyterian Church
    Music Director
    Trinity Presbyterian Church Aug 2015 - Jul 2020
    • Grew the size of the music program by 127% and increased ensemble participation in weekly services by 50%.• Collaborated to make changes and adjustments to the elements of the services and large group educational classes.• Planned and taught quarterly large-group adult education classes on various topics related to music in the church.
  • Trinity Christian School
    Music Educator
    Trinity Christian School Aug 2015 - Jul 2020
    Us
    • Grew the music program by 206%, adding both students and ensemble types, through unique performance opportunities, genuine personal connections, and high expectations.• Managed time effectively and established systems to plan, create, practice, and instruct five different secondary ensembles and six different elementary classes each semester.• Identified individual interests, strengths, abilities, and goals to create bespoke arrangements for ensembles each semester.

James Glass Education Details

  • Georgia Southern University
    Georgia Southern University
    M.M. Music Education
  • Harvardx
    Harvardx
    Computer Science
  • Trailhead By Salesforce
    Trailhead By Salesforce
  • Covenant College
    Covenant College
    B.A. General Music

Frequently Asked Questions about James Glass

What company does James Glass work for?

James Glass works for Sayari

What is James Glass's role at the current company?

James Glass's current role is Customer Success Manager - Public Sector.

What is James Glass's email address?

James Glass's email address is ja****@****cde.org

What schools did James Glass attend?

James Glass attended Georgia Southern University, Harvardx, Trailhead By Salesforce, Covenant College.

Who are James Glass's colleagues?

James Glass's colleagues are Savanna Slaughter, Nathaniel Young, Evan Lehner, Andrew Akhlaghi, Cee Jay, Alex Berke, Annie M. Contreras.

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