James Pacquing Email & Phone Number

San Francisco Bay Area

Culver City, California, Us

Seattle, Washington, Us

Oversaw cross-functional teams in developing and iterating games-as-a-service (GaaS) features to support large mobile game software projects. Cultivated partnerships with key stakeholders to improve communication and enhance on-time delivery. Coordinated efforts with the Project Management Office (PMO) to maintain on-time releases and deliverables. Interfaced with staff to triage bugs and effectively align efforts with the product roadmap. Coached teams on using JIRA for effective tracking of tasks.Notable Contributions: • Trained Product Owners in a Scrum structure to better prioritize shifts in work assignments.• Drove SDLC for a server-side platform feature, increasing stability from 88% to 99.97%, and security from F to A+.o Worked with Product Owners in Agile with a weekly Scrum schedule to better respond to changes.• Iterated on a process to hand off work through JIRA to go through concept, implementation, and testing phases. • Onboarded a new Content team and implemented content pipelines for the event system.• Improved live event rollouts by leveraging technologies to foster and support timely communications.Key Projects:EverMerge (iOS, Android)

San Francisco, California, Us

Engaged with key stakeholders to support live games and worldwide launches. Acted as a key point of contact for complex project management and coordination tasks, building positive relationships with vendors to ensure on-time launches. Developed a remote team environment during COVID-19, fostering collaboration through Zoom, Slack, and Miro for staff across time zones and locations. Notable Contributions: • Developed and refined project management to support 50+ staff across five disciplines with up to 12 contributors. • Spearheaded the delivery of a game feature from ideation to launch within a two-week development cycle (Harry Potter: Wizards Unite).• Facilitated Scrum ceremonies as Scrum Master for cross-discipline teams for software projects in various stages of development. • Implemented key process improvements to Confluence and JIRA to increase accessibility, efficiency, and clarity. Key Projects: Harry Potter Wizards Unite (iOS, Android) - LiveOpsUnannounced Mobile Project (iOS, Android)Game of Thrones: Conquest (iOS, Android) - LiveOps

Austin, Texas, Us

Progressed in responsibility to manage Product Owner and Release Owner responsibilities, including assessing risks to avoid client delays. Promoted employee engagement through an inclusive team culture and ongoing communication. Continuously refined processes using Scrum and Kanban practices. Notable Contributions: • Improved delivery times by 15% without losing quality by applying Kanban to a team using Scrum.• Recognized for ensuring teams deliver projects on time for monthly client releases while mitigating risks. • Acted as a Scrum Master for a 10-person engineering team.• Leveraged Kanban to organize a two-year backlog of work in less than three months.• Functioned as a Product Owner for an India-based team; participated in Scrum of Scrums to represent the engineering and content teams.

Las Vegas, Nv, Us

Scrum Master for LiveOps / DevOps teamRelease ManagementCoordinate with Lead Producer and Product Owners on Slot Development Team to finalize release schedule to client Casino teams.Assure that game development teams are delivering projects on time for intended release. Prioritize release content with engineering and testing leads.Change Management Facilitate and refine team processes to assist the team in managing team commitments, long-term and short-term development projects and priority shifts to address live issues.Product Owner for External development in Bangalore IndiaCoordinate with Art Leads, Sound Lead and Mathematicians for assets and approvals for the development teams. Arrange game demonstrations to stakeholders on behalf of the game teams for approvals.Communicate team progress and address roadblocks with senior management to mitigate risks.

Las Vegas, Nv, Us

Scrum Master for DevOps / LiveOps team providing new development tools and technical support for developers within SG Social. Refined Scrum and Kanban agile methodologies to improve workflow and project transparency for the team and stakeholders. Refined Pull Request review and approval process with a Kanban approach to regularly clear pull request backlog. Ensured game development teams meet slot game release deadlines, mitigating any delays with senior management.Product Owner to 4 game development teams located in Bangalore India. Coached Scrum Masters in Bangalore and Pune India on ways to improve their team’s Scrum ceremonies.Regularly communicate development progress and address roadblocks with senior management to mitigate risks. Collaborate with Art, Engineering, Quality Assurance, and Math leads to provide development support and drive approvals from stakeholders for the teams in India. Software/Tools Utilized: CA Rally; Atlassian Jira, Confluence, Stash / Bitbucket; SourceTree; Unity; Adobe Flash Builder; Trello; Dropbox; MS Office Online Suite.

Part-time project management and event planning solutions while attending post-baccalaureate and graduate studies in New York and Austin, TX.Reviewed project milestones and provided gameplay feedback for mobile game projects by independent app developers. Researched, conceptualized and prototyped functional exercise equipment for physical therapy rehabilitation.Organized in-school and extracurricular activities for graduate student population in an accelerated doctorate program.Key ProjectsUnnamed Physical Therapy Rehabilitation Equipment (2016)Portable multi-resistance band unit to improve range of motion and strength for patients with ankle injury.Ringblade iOS (MindTrip Studios, 2011)Provided gameplay and features feedback for Alpha build version prior to submission for iOS approval.

New York, Us

Finalized game software project through the development cycle to final QA testing to platform regulatory approvals.Notable Contributions: • Supported Senior Producer with the daily communication and bug prioritizing with external development team and internal QA teams towards achieving Gold-Master platform submission approval with Sony for Ghostbusters (PSP). Key ProjectsGhostbusters PSP (Atari, 2009) Coordinated with developer QA team and publisher QA team in evaluating the bug database in preparation for final Gold Master approval submission to Sony.

Hired as a Scrum Master to help transition from Waterfall to Scrum/Agile development across local and offshore teams.Notable Contributions: • Spearheaded the re-design of the original software project.• Transitioned production methodology from Waterfall to Scrum to adapt to changing client needs.• Served as Scrum Master to internal development team and as Agile Coach to train members of the development team in Manila Philippines. • Coordinated with Ubisoft Publishing Producer in managing platform submission Gold Master approval with Nintendo on Circus Games (Wii). Key ProjectsCircus Games Wii (Ubisoft, 2008) Implemented Scrum methodology to Kuju’s development teams in Burlingame, CA and Manila Philippines. Coordinated bug database priorities and build deliveries with Ubisoft’s internal Quality Assurance and language localization teams for 1st party Gold Master submission to Nintendo.

New York, Ny, Us

Engaged with development teams to support timeline management and approvals from concept to release. Worked with Product Development and Marketing on playable demos for testing and published reviews.Notable Contributions: • Instrumental role in supporting the development and launch of 31 game SKUs on multiple platforms.• Completed and shipped 31 game projects released on PC and multiple console platforms on time and within budget, starting in various stages of development from concept to alpha under publishing labels Gotham Games (2002-2004), Global Star Software (2004), and 2K Games/2K Sports (2004-2007).• Owned Product Development team process for First Party Gold Master Platform Submissions and ESRB/PEGI Rating submissions, working with account managers to ensure timely delivery of all submission requirements for Sony, Microsoft and Nintendo platforms.• Supported external development teams providing milestone feedback and facilitating approvals through all phases of development from concept to gold master release.Key Projects Sid Meier’s Civilization IV (2K Games, 2005) Assisted Development Manager in daily tasks including gameplay tuning and communication between the Quality Assurance team and the development team.2K Sports 2K7 Franchise (2K Sports, 2006) Coordinated daily tasks with Visual Concepts and 2K’s QA Department to streamline Alpha milestone testing to Gold Master on all 2K7 Sports releases (NBA 2K7, NHL 2K7, College Hoops 2K7, MLB 2K7) on various platforms. The Bigs (2K Sports, 2007) Stepped in to be the point of contact with 2K Sports/Visual Concepts and Blue Castle Games to manage the day-to-day progress throughout the project’s development cycle.

• Logged Interview DAT tapes and MiniDiscs. • Selected and edited sound bites from interviews for on-air use using ShortCut audio editor. • Transcribed interview sound bites for MTV Radio Network and MTV Online.• Transfer sound from VHS, Beta, and ¾ tapes onto DAT. • Searched for potential news from interview tapes. • Prepared Talent Bios to be sent to affiliated radio stations across United States. • Compiled daily entertainment news packet for departmental meetings.

• Assisted the Directors of Audio Operations, logging newly created master tapes for placement in the Studio Library. • Assisted the Audio Duplication Department in making CD duplicates of studio projects to be delivered to Sony executives and mass production plants.

• Office work that included answering phones, filing, burning CDs, delivering videos and CDs to Nickelodeon’s corporate office, and ordering studio and office equipment. • Studio work that included studio and microphone setup for recording. • Assisted the Sound Effects Editor planting sound effects for episodes of Nickelodeon’s Blue’s Clues.

Professional Certification In Business Project Management, Business Project Management

Physical Therapy/Therapist

Bachelor Of Music, Music Technology

Exercise Physiology

Health Science Prerequisite Courses

Full Stack Web Development Certification, Computer Software Engineering