James Han Email & Phone Number

Redmond, Washington, US

Forchheim, DE

St Paul, MN, US

• Managed imaging business P&L and cross-functional collaboration of 45+ team members across product managers, software engineering, sales, product marketing, implementation, and support.
• Upgraded processes and metrics for product releases, streamlining development lifecycle, incorporating feedback, and increasing product adoption. Increased new feature development from 2 to 8 per release after one.
• Pioneered novel feature to leverage a rules-based engine, automating parts of a diagnostic report content based on previously dictated information, reducing clicks by 10%.
• Won Best in KLAS for Speech Recognition: Front-End Imaging 2023.

Seattle, WA, US

• Defined Healthcare Solutions strategy and go-to-market plans for application areas with emphasis on patient experience, unlocking potential of healthcare data with artificial intelligence, and business transformation.
• Released 1 offering every 3 months by collaborating with technical teams to realize solutions, reference architectures, automation tools, marketing materials, and demos.
• Improved efficacy and increased revenue growth 124% by directing program development, accessing pipeline development, and evolving BOMs based on observed data.

Santa Clara, California, US

• Managed Healthcare vertical product requirements and new product introduction across Software Defined Storage and Appliances portfolio.
• Defined first vertically oriented product roadmap within 90 days.
• Engaged strategic partners to identify use cases enabled via combined solutions.

Round Rock, Texas, US

• Built global healthcare practice for Emerging Technologies Division. Served as healthcare SME for product development and sales enablement.
• Grew revenue from $12M to $200M (1.4K+ customers worldwide and 30% US market share) over 5 years by developing and executing comprehensive healthcare market strategy including digital pathology.
• Validated 40 key ISV partner certifications to enable rapid adoption of solution into healthcare industry.
• Presented at 20+/year industry events and executive briefings with customers and strategic partners.

• Ensured strategic key customers are realizing value and adopting solution into workflow and identified common repeatable use cases for other customers to leverage.
• Improved customer insights by creating and implementing tools and processes for data capture and analytics.

Redmond, Washington, US

• Managed PACS/RIS/VNA/3D/Advanced visualization with enterprise distribution and interoperability aspects of Health Solutions Group portfolio.
• Conducted market research on competitive landscape and market trends, developing product strategy and roadmap to create global product plan of acquired solution in 2 weeks.
• Influenced strategic partnership with Ministry of Health in Singapore, winning 50% of public sector medical imaging studies.
• Received Gold Star Award (2010) for exceptional results, driving time-sensitive demo experience across development, sales, and marketing between Eclipsys and Microsoft Health Solutions Group in less than 3 weeks.

Redmond, Washington, US

• Designed and delivered integration projects with third-party PACS related vendors, enabling most efficient workflow based on functionality available in third party’s integration specifications.
• Orchestrated successful onboarding and implementation of 5 early adopters, project managing product readiness before delivery and training / monitoring first users.

St Paul, MN, US

• Introduced a multi-generational phased product plan for a diagnostic reporting solution to support radiology workflow with first release in less than 6 months.

Boston, MA, US

• Spearheaded the integration of first speech recognition solution into the product line, reducing report turnaround times by 50%.

Boston, MA, US

• Deployed and maintained customer systems ensuring 99% availability, received Award of Excellence in Recognition of Outstanding Performance in 2003.