My role involved setting up the housing side of the business from near enough scratch. Large amounts of successful business management was involved and learning the business on my feet. My main duties include:Placing candidates in permanent Housing orientated rolesVisiting clients with objective of maintaining good relationships and interviewing on siteAdvertising positions on websitesBusiness to business activityManaging incoming responses to external… Show more My role involved setting up the housing side of the business from near enough scratch. Large amounts of successful business management was involved and learning the business on my feet. My main duties include:Placing candidates in permanent Housing orientated rolesVisiting clients with objective of maintaining good relationships and interviewing on siteAdvertising positions on websitesBusiness to business activityManaging incoming responses to external advertising.Screen applications and prepare interview reportsCommunicate with successful and unsuccessful candidates, including giving feedback as required.Undertake required Health and Referee checks.Ensure offers of employment are made following completion of checks.Management of an extensive client database.Extensive client liaison - providing a consultative service.Ensure all legal documentation is completeNegotiating Terms of Business. Completing all necessary documentation for agreed amendments of Terms of Business.CRB processes adhered to and completedObtaining accurate job specifications through using effective questioning methods, as well as gaining a full overview of a company. Responsible for the identification, selection and recruitment process for client vacancies, whilst adhering to strict client response times.Undertake research projects and present results.Organizing Open days and Assessments Centre, for Recruitment.Daily new business practices including cold calling, client meetings, co-coordinating mailersDaily maintenance of existing business including account developmentAll associated administration including; designing mail-shots and candidate profilesCovering the “on call” 24 hour service for social care clients and candidatesDebt Solve Direct Show less

Giving ethical advice to clients on various issues in regards to personal financial circumstances, and to promote the company’s products accordingly. I advise on debt management, IVA and bankruptcy products. I am responsible for managing my personal workload and working closely with the lead generation sales department and back office to create a very efficient management process. I maintain a very high standard in attaining my targets, both personal and commission related. Working under… Show more Giving ethical advice to clients on various issues in regards to personal financial circumstances, and to promote the company’s products accordingly. I advise on debt management, IVA and bankruptcy products. I am responsible for managing my personal workload and working closely with the lead generation sales department and back office to create a very efficient management process. I maintain a very high standard in attaining my targets, both personal and commission related. Working under pressure is a major requirement in this role as I was the sole sales consultant for the entire company.listening to customer requirements and presenting appropriately to make a sale;maintaining and developing relationships with existing customers in person, and via telephone calls and emails;arranging meetings with potential lead providers to prospect for new business;acting as a contact between a company and its existing and potential markets;negotiating the terms of an agreement and closing sales;gathering market and customer information;negotiating on price and costs, delivery and specifications with buyers and managers;challenging any objections with a view to getting the customer to buy;advising on forthcoming product developments and discussing special promotions;recording sales and order information and sending copies to the sales office;reviewing your own sales performance, aiming to meet or exceed targets;gaining a clear understanding of customers' requirements;feeding future buying trends back to employers;Attending team meeting and sharing best practice with colleagues.Reason for leaving – Career Change Show less

Managerial role. My main duties required me to make decisions whether my team members had offered the client the right solution bases on their circumstances and to ensure the highest conversion possible for sales to money in the business. I assisted my team with training issues, one-to-ones and general quires. I ensured personal targets were met achieving a 75% average conversion (Agreed to payment) and the targets of my team members were achieved also.My main duties… Show more Managerial role. My main duties required me to make decisions whether my team members had offered the client the right solution bases on their circumstances and to ensure the highest conversion possible for sales to money in the business. I assisted my team with training issues, one-to-ones and general quires. I ensured personal targets were met achieving a 75% average conversion (Agreed to payment) and the targets of my team members were achieved also.My main duties included:recruiting and training sales staff;supervising, motivating and monitoring team performance; allocating incentives to the consultants;setting budgets/targets;liaising with other line managers;reporting back to senior managers;liaising with customers (which may include actual selling);maintaining detailed knowledge of the company's products or services;keeping abreast of what competitors are doingmaintaining my teams 75% sale to payment percentageReason for leaving – Offered Sales Manager Position at Debt-solve Show less

Main duties included ensuring the highest quality of customer service for both new and existing CIS customers. Promoting motor, home and life insurance products. Using the personalized system to amend client’s details and issue insurance certificates. Complaint resolution used on a frequent basis.My main duties included:dealing directly with customers either by telephone, electronically or face to face respond promptly to customer inquirieshandle and resolve customer… Show more Main duties included ensuring the highest quality of customer service for both new and existing CIS customers. Promoting motor, home and life insurance products. Using the personalized system to amend client’s details and issue insurance certificates. Complaint resolution used on a frequent basis.My main duties included:dealing directly with customers either by telephone, electronically or face to face respond promptly to customer inquirieshandle and resolve customer complaintsobtain and evaluate all relevant information to handle inquiries and complaintsperform customer verificationsprocess insurance, forms, applications and requestsdirect requests and unresolved issues to the designated resourcemanage customers' accountskeep records of customer interactions and transactionsrecord details of inquiries, comments and complaintsrecord details of actions takenmanage administrationcommunicate and coordinate with internal departmentsfollow up on customer interactions Show less

My Duties included:• Processing applications for mortgages. Checking credit files and land registries. • Liaising with lenders to ensure a quick and efficient process.• Liaising with financial institutions, solicitors and agents; • providing customer care to internal and external customers; • Resolving client queries; • Managing cases from application to completion.