James Lucas, Pmp Email & Phone Number

Los Angeles Metropolitan Area

San Francisco, California, United States

• Role Breakdown:
• Splitting Project Management, Business Analysis, and Supervising Operations while conducting process improvement within all three.
• Led change management meetings and project retrospectives using cross-functional management (CFM) to implement business process improvement (BPI) and reduced over 20 sub optimizations in workflow for end-to-end.
• Supervised 10 coordinators, managed reports through team collaboration, and led initiatives through servant leadership.
• Implemented Excel functionality for 2 complex, high-traffic SharePoint trackers (including 20+ unique IFS functions, data validation lists, concatenation chains) and monitored stakeholder user stories for improvements.

San Francisco, California, United States

• Notable duties and accomplishments:
• Supervised 6 waterfall and agile projects by managing a team; planned and developed new operational processes, and then monitored using project management software and KPIs; and surveyed satisfaction of project.
• Brought on to take over an iterative project that aimed to develop a case assembly team to take over duties involved in immigration case management including case filings and billing components to increase operational.
• Created a legally compliant, remote attorney signature filing system in 2 months leading to an estimated $200,000 annual cost-savings in attorney travel expenses and then made it leaner by cutting the workload by an.
• Produced 33 monthly reports using data analysis, Gantt and burndown charts in Excel and Microsoft Project. Monitored performance of project teams and reported results. Provided stakeholder management, including.

Hayward, California, United States

• Role Breakdown:
• Performed as project consultant to develop a business strategy for a Pet Service Industry start-up while aiding in day to day operations such as pet sitting and walking.Notable Accomplishments:
• Developed a two-year business plan template using Google Workspace tools and Tableau. Defined business case and project objectives then trained the managing team on a project plan example which was adopted.Notable.
• Analyzed market trends and client data to determine the best service restructuring plan during the project planning phase. Provided strategic recommendations including budget planning optimizations and resource.
• Added value and increased net profit by streamlining marketing and other expenses for 50% of revenue streams.
• Delivered price restructuring plan proposal for all product lines (services) by utilizing cost-benefit analysis charts (Google Sheets). Secured management approval and implemented a new pricing plan resulting in.

Hayward, California, United States

• Hired to aid line of business activities in a bay area startup.
• Aided in Day Care supervision and Dog Hiking initiatives.
• Continued support in LOB duties, wearing multiple hats throughout time spent as a part time employee.

Sacramento, California Area

• Role Breakdown:
• Assist the Bureau of Gambling Control's mission to ensure safety and legal compliance with the California Casino Industry through regulation of games, business, and casino talent.Notable Accomplishments:
• During a time of policy change, identified operational conflicts and areas for improvement and was rewarded by being brought on a project team to work on a multi month project where we brought operational standards up.
• Trained 8 Government Analysts to operate on released project resources developed by the project team.Notable Duties:
• Implemented a process improvement plan of the casino employee background process and created standard operating procedures for a Project Manager on a project team. Utilized PMBOK change management to document changes.
• Analyzed data on casino employees to identify commonalities for in-office organizational optimization, reducing errors and improving productivity.

Sacramento, California, United States

Dublin, California, United States

Dublin, California, United States

Dublin & San Ramon Locations

San Ramon, California, United States

Bachelor Of Business Administration - Bba, International Business

Activities and Societies: Delta Sigma Pi | HRMA (Human Resources & Management Association)President, Vice President, Director of Finance

Bachelor'S Degree, 4.0