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James Rago Email & Phone Number
Principal Product Manager
at
Progress
1 work email found
@progress.com
8 phones found area 516, 778, and 631
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Principal Product Manager
Location
New York City Metropolitan Area, United States, United States
Company size
Who is James Rago? Overview
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Quick answer
James Rago is listed as Principal Product Manager at Progress, a company with 3820 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at progress.com, phone signal with area code 516, 778, 631, and a matched LinkedIn profile for James Rago.
James Rago previously worked as Senior Product Manager at Progress and Technical Product Manager at Kemp. James Rago holds Networking from Saint Joseph'S College.
Company email context
Email format at Progress
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{first}.{last}@progress.com
89% confidence
AeroLeads found 1 current-domain work email signal for James Rago. Compare company email patterns before reaching out.
Profile bio
About James Rago
James Rago is a Principal Product Manager at Progress. He possess expertise in troubleshooting, virtualization, microsoft exchange, technical support, networking and 43 more skills. Colleagues describe him as "I had the pleasure of working with James during a remote implementation project that included multiple vendors across time zones. James was extremely knowledgeable of his product and the associated technologies. He was able to successfully facilitate a solution in short period of time that got our project back on track. I look forward to working with James again." and "I highly recommend James Rago! James is someone you can count on. Driven to achieve the best in all things with little supervision, James has an innate ability to quickly assess the details of a challenge and provide multiple viable options for resolution – a skill crucial in the ever-changing needs of management and customer support. In addition to the ability to understand and overcome problems, James has a comprehensive technical set of knowledge and continues to pursue… Show more"
Listed skills include Troubleshooting, Virtualization, Microsoft Exchange, Technical Support, and 44 others.
Current workplace
James Rago's current company
Company context helps verify the profile and gives searchers a useful next step.
Progress
9 roles
James Rago work experience
A career timeline built from the work history available for this profile.
Senior Product Manager
CurrentCurrently responsible for our Orchestration and Monitoring SaaS product from inception to launch.
Nov 2021 - Present
Technical Product Manager
Responsible for a team of Technical Product managers in addition to the complete life cycle of products and features within the KEMP product family. The need to assist team members to define requirements based on feedback from the market, customers and internal teams within KEMP. As a critical team member of the R&D Management team I manage team members.
Jul 2018 - Nov 2021
Global Support Manager
- Maintain, develop and implement staffing schedules to ensure appropriate coverage is provided at all times.- Responsible for team and individual training and development to insure core competencies are achieved.· Responsible for continuous process improvement.- One on One’s which include coaching and mentoring.- Responsible for the highest level.
Oct 2016 - Jul 2018
Americas Technical Support Manager
Jul 2015 - Oct 2016
Americas Technical Support Team Lead
- Responsible for the highest level technical issues and all escalations from the senior engineer level. Handle day-to day management of a team of 6 technical support engineers, troubleshooting and technical support for.
- Domestic and World Wide reporting of incident analysis, team performance, customer satisfaction, and SLA compliance [daily/weekly/monthly].
- Ensure Service Desk fully utilizing appropriate knowledge management tools and practices in order to provide a more effective and efficient service to customer end users.
- Manage customer satisfaction issues and performed customer follow-up on support escalations and survey responses.
- Utilize Call Management System to monitor and report on trends.
- Maintain, develop and implement staffing schedules to ensure appropriate coverage is provided at all times.
Sep 2013 - Jul 2015
Senior Network Support Engineer
Jun 2012 - Sep 2013
Network Support Engineer
Jun 2010 - Jun 2012
Information Systems Technician 2Nd Class
Jul 2005 - Jul 2009
Team & coworkers
Colleagues at Progress
Other employees you can reach at progress.com. View company contacts for 3820 employees →
SG
Sabimoi Gasmi
Colleague at Progress
Algeria, Algeria
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BH
Bailey Hall
Colleague at Progress
Leesburg, Virginia, United States, United States
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EE
Elyes E B L
Colleague at Progress
Tunis, Tunisia, Tunisia
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DN
Desislava Nikolova
Colleague at Progress
Bulgaria, Bulgaria
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SS
Shivani Silveri
Colleague at Progress
Hyderabad, Telangana, India, India
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IH
Ivan Hristov
Colleague at Progress
Bulgaria, Bulgaria
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DP
Dammayi Pragathi
Colleague at Progress
Hyderabad, Telangana, India, India
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KL
Kelly Luna
Colleague at Progress
Atlanta Metropolitan Area, United States
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BA
Bladimir Alejandro Pérez Barona
Colleague at Progress
Ecuador, Ecuador
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KS
Kiros Samuel
Colleague at Progress
Slough, England, United Kingdom, United Kingdom
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Sabimoi Gasmi
Colleague at Progress
Algeria, Algeria
View →
BH
Bailey Hall
Colleague at Progress
Leesburg, Virginia, United States, United States
View →
EE
Elyes E B L
Colleague at Progress
Tunis, Tunisia, Tunisia
View →
DN
Desislava Nikolova
Colleague at Progress
Bulgaria, Bulgaria
View →
SS
Shivani Silveri
Colleague at Progress
Hyderabad, Telangana, India, India
View →
IH
Ivan Hristov
Colleague at Progress
Bulgaria, Bulgaria
View →
DP
Dammayi Pragathi
Colleague at Progress
Hyderabad, Telangana, India, India
View →
KL
Kelly Luna
Colleague at Progress
Atlanta Metropolitan Area, United States
View →
BA
Bladimir Alejandro Pérez Barona
Colleague at Progress
Ecuador, Ecuador
View →
KS
Kiros Samuel
Colleague at Progress
Slough, England, United Kingdom, United Kingdom
View →
2 education records
James Rago education
Networking
Aas, Network And Administration
FAQ
Frequently asked questions about James Rago
Quick answers generated from the profile data available on this page.
What company does James Rago work for?
James Rago works for Progress.
What is James Rago's role at Progress?
James Rago is listed as Principal Product Manager at Progress.
What is James Rago's email address?
AeroLeads has found 1 work email signal at @progress.com for James Rago at Progress.
What is James Rago's phone number?
AeroLeads has found 8 phone signal(s) with area code 516, 778, 631 for James Rago at Progress.
Where is James Rago based?
James Rago is based in New York City Metropolitan Area, United States, United States while working with Progress.
What companies has James Rago worked for?
James Rago has worked for Progress, Kemp, Kemp Technologies, and Us Navy.
Who are James Rago's colleagues at Progress?
James Rago's colleagues at Progress include Sabimoi Gasmi, Bailey Hall, Elyes E B L, Desislava Nikolova, and Shivani Silveri.
How can I contact James Rago?
You can use AeroLeads to view verified contact signals for James Rago at Progress, including work email, phone, and LinkedIn data when available.
What schools did James Rago attend?
James Rago holds Networking from Saint Joseph'S College.
What skills is James Rago known for?
James Rago is listed with skills including Troubleshooting, Virtualization, Microsoft Exchange, Technical Support, Networking, Tcp/Ip, Network Security, and Hyper V.
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