James Blain Email & Phone Number

Kansas City, Missouri Area

Kansas City, Missouri Area

PAX is an online based chauffeur Training and Certification program. It allows Limo Operators to Train, Test and Certify their chauffeurs with just a few clicks of the mouse. This helps them ensure that they are employing quality chauffeurs who provide the utmost levels of customer service and safety

Kansas City Metropolitan Area

Kansas City, Missouri Area

Overland Park, Kansas

WHAT WE DO: We help Health Care Providers collect on their past due accounts by providing exceptional medical debt collection services.HOW WE DO IT: We use a very different approach to collections. We work with past due patients to help create plans to repay the amounts they owe our clients.WHY IT WORKS: Patients want to be treated with dignity and.

Princeton, Kansas

Restructured and re-staffed key management roles in finance, sales, and operations. Implementing new processes that reduced employee complaints and increased production. Led $50K IT systems upgrade of all phones, computer systems, and a new high volume dialing system. Trained sales and customer service team increasing revenue, improving retention, and.

Overland Park, Kanas

As a supervisor I developed employees and pushed performance. I managed several teams recovering a variety of debt including healthcare, cell phone, credit card and satellite television. I led teams ranging in size from 10 to 20 collectors which I coached and mentored into to top performers that earned various awards for their performance. This role also.

Overland Park, Kansas

As a collector I was responsible for recovery of defaulted payday loan accounts. This recovery was done by contacting consumers via an automated dialer system and negotiating payments via debit, credit, or prepaid cards. These negotiations consisted of establishing either a onetime payment in full of an account or setting up a payment plan on the account..

Lawrence, Kansas Area

I worked on the Comcast customer support project. This project provided customer service by taking inbound calls from consumer and providing internet tech support, cable sales, outage information, and other assistance. While working on this project I was able to not only help several customers get full use of their services but was able to make various.

Overland Park, Kansas

I worked on a recovery project for Capital One. This consisted of recovery on their credit card portfolio. As part of the portfolio I worked in the skip tracing division responsible for locating consumers with outdated information. Once the information was found I would use it to establish contact with the consumer and then establish payment. In this.

Business/Commerce, General

Education record