James Parsons Email and Phone Number
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At Obvlo we are trying to solve one of the biggest pain points in the travel industry - destination content. How are we doing that? Personalised dynamic destination content is custom tailored, constantly updated information about a destination that is specifically designed to engage during the pre-stay phase, and enhance a guest's experience post booking and in-stay. This content is generated and maintained by Obvlo's AI platform and includes:Local Guides: Personalized recommendations for experiences based on the guest's preferences.Real-Time Updates: Continuously refreshed information to ensure guests have the latest details on events, weather, and any changes in local conditions.Guest-Specific Customization: Tailored suggestions and itineraries that match the individual interests and needs of each guest.Obvlo scores an impressive average Guest Satisfaction Score of 96%, a testament to the platform's impact on enhancing guest experiences and streamlining staff operations. My role as CRO centres on spearheading our sales effort, ensuring our service continually evolves to meet and exceed the dynamic needs of both global brands and independent hotels.
Robosizeme - Process Automation In Hospitality
View- Website:
- robosize.me
- Employees:
- 27
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Vp, Commercial StrategyRobosizeme - Process Automation In HospitalityLondon, Gb
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Chief Revenue Officer (Cro)Obvlo Oct 2023 - PresentJames joins Obvlo at the beginning of a period of growth which has recently seen the company’s primary product, Obvlo Connect, adopted by both global brands and independents to provide personalised local recommendations to their guests. Both branded and independent hotels have been seeing huge success from Obvlo in guest satisfaction and staff time saving, with an average Guest Satisfaction Score of 96% reported across all guests at all hotels using the platform. -
Strategic Account DirectorOta Insight Jan 2022 - Sep 2023London, England, GbJames leads and nurtures OTA Insight's major chain relationships to ensure greater penetration and adoption of OTA Insight products within Marriott, Hilton, IHG & Hyatt globally. Within this hybrid sales/account management role James is responsible for sourcing new opportunities within these chains for OTA Insight , and then delivering against annual revenue targets for each. This is a wide ranging role which involves talking to these organisations at every level from Hotel level to Corporate leadership. -
Global Director - Customer Success & OperationsOta Insight Jul 2017 - Jan 2022London, England, GbJames led the Customer Care function, starting with Customer Service and Operations, before taking on Service Delivery, Account Management and Test Bookings. James scaled the team from 12 to 54 pre-pandemic, before restructuring the team significantly, before re-scaling in H2 of 2021. James worked on OTA Insight's enterprise level parity projects for the major chains, as well as dealing with all serious customer escalations.
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Member - Revenue Management ComitteeHospa Nov 2017 - Jan 2022Haslemere, Surrey, Gb -
Head Of Business Development - HotelsStr May 2015 - Jul 2017Hendersonville, Tennessee, UsJames led the European sales team in expanding STR's data sample across European hotel markets; recruiting hotels into STR, and fulfilling existing client competitor sets. Placed in-market reps into Spain and Germany, setting overall market strategy for these and all European markets. -
Product SpecialistStr Sep 2014 - Apr 2015Hendersonville, Tennessee, Us
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Managing DirectorJw Bench Apr 2008 - Aug 2014Comprising of the Productivity Bench and the Conference Bench, JW Bench is a new force in Hospitality Benchmarking. Working with Pan European and Middle Eastern Markets primarily.
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Uk Sales And Account ManagerThe Bench 2006 - Apr 2008
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Sales Manager - Hotel And Leisure IndustriesProficient Europe Feb 2005 - Aug 2005
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Sales ManagerMarriott International Jan 2003 - Feb 2005Bethesda, Md, UsSales Manager at the Marriott London Sales Office. Responsible for the reactive sale of conference and group space for all London Marriott Hotels. -
Banqueting SupervisorMarriott International 2003 - 2004Bethesda, Md, Us
James Parsons Skills
James Parsons Education Details
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Oxford Brookes University
Frequently Asked Questions about James Parsons
What company does James Parsons work for?
James Parsons works for Robosizeme - Process Automation In Hospitality
What is James Parsons's role at the current company?
James Parsons's current role is VP, Commercial Strategy.
What is James Parsons's email address?
James Parsons's email address is ja****@****nch.com
What is James Parsons's direct phone number?
James Parsons's direct phone number is +4479125*****
What schools did James Parsons attend?
James Parsons attended Oxford Brookes University.
What skills is James Parsons known for?
James Parsons has skills like Hospitality Industry, Hospitality, Hotels, Revenue Analysis, Hospitality Management, Hotel Management, Management, Food And Beverage, Sales, Marketing, Hotel Booking, Tourism.
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