Own the management of the Originations systems for Credit Cards, Personal Current Accounts, Loans and Savings in line with Regulation, Policy and Financial Crime Minimum Mandatory Guidance.Design robust data driven processes and controls which appropriately balance the risk and customer impact.Own risk management associated with the system controls, effectively driving solutions to mitigate risks that are outside of appetite and escalating and influencing where more strategic action is required.Working closely with 1st line Operations, Central Information Office (CIO), Nominated Reporting Office (NRO), and 2nd line Financial Crime Assurance.Monitor emerging technologies through a combination of existing supplier relationships and industry forums.Utilising existing tools to their full potential and where appropriate engaging external vendors for support.Strong customer focused decision making which drives effective customer journeys.Influencing key stakeholders across the business at all levels.Managing a team of Originations experts/analysts, driving resilience across the core systems.

Key point of contact and subject matter expert for multiple business units regarding SQL and the Group Data Warehouse (Teradata).Analysis of operational fraud intelligence, identification and mitigation of risk.Develop and implement data mining and fraud modelling capability.Understand, analyse, implement and optimise complex processes and procedures.Manage a network of internal and external stakeholders engaging at senior management level.Develop new stakeholders across the private and public sector to enhance the intelligence gathering capability.

Manage more than 40 data suppliers and stakeholders to ensure ongoing provision of key fraud performance data.Monthly collation and analysis of fraud data for Lloyds Banking GroupChallenging the business where appropriate.Provision of supporting commentary and analysis for consumption at executive level.Design, develop, and produce management information/business intelligence packs ad hoc and at at short notice for executive decision making.Provision of the monthly material fraud event reporting to the FSA.