James Saunders Email & Phone Number

Orpington, England, United Kingdom

Advice, guidance and support to help the NHS and Private Sector work better togetherDelivering value for both

London, England, United Kingdom

Responsible for sales and business development for the £350 million UK Healthcare FM business in ISS. Focused on helping ISS become the employer and partner of choice by creating solutions that positively impact patient experience and health outcomes.

London, England, United Kingdom

KUDOS is an innovative, technology driven and smart engineering facilities maintenance specialist to the UK’s health and care services

London, England, United Kingdom

London, England, United Kingdom

• Responsible for the financial and operational performance of Estates and Facilities service for the largest NHS Trust in the country with annual cost of £250million per annum, an estate of 700,000m2, 3000 beds and around 2,500 staff.

• Responsible for all elements of Capital, Estates and Facilities for one of the UK’s largest and busiest teaching hospitals. Managing a turnover of c£100 million and capital spend of c£70million• Led the team through the pandemic and responded to the changing needs of the Trust including the creation of significant bed and oxygen capacity for the hospital

London, United Kingdom

● Delivered innovation, investment and improvements for patients, staff and public by redefining how Soft FM Services are delivered through leadership of the procurement of a £250 million Soft FM contract for Lewisham and Greenwich Trust. Additionally, a £25million saving was realised through the new contract. This project has recently been shortlisted for an HSJ Award● Led on the implementation of a Patient Transport Service across the STP, working closely with the CCGs to create a PTS that will improve quality, reduce total cost and improve collaboration between Trusts● Identified £2million of additional income from a customer through in depth analysis, relationship building and negotiation. ● Leading on the interface between the Trust’s new Electronic Health Record System and the Estates and Facilities IT systems

London, United Kingdom

Delivered improved standards and compliance across 14 PFI contracts through leadership of the PFI Management team and implementation of a performance and assurance frameworkIncreased performance by 35% on a ‘distressed’ schools contract by creating and leading on an improvement plan. This took the contract out of special measures and avoided it being terminatedMitigated £500k of performance deductions through analysis of data and taking the contract out of termination threshold.

Kent And Sussex

● Project Director for Contract Reset – a transformation programme that would shape the future of a £1 billion contract, involving over 100 people, 25 work streams and with a budget of £5million● Delivered FM services to 15 prisons across Kent and Sussex with an annual turnover of £25million● Created and delivered a £4million financial improvement plan focussing on reducing the cost base, increasing productivity and increasing revenue● Improved KPI performance from 81% to 94% by building trust with the client and delivering a turnaround plan

London, United Kingdom

6 month placement in Carillion Building's Work Winning team. Involved on a number of high profile bids

Darent Valley Hospital

● Responsible for the delivering of both Hard and Soft FM Services to a large acute PFI hospital with an annual turnover of £15million● Managing the delivery of large capital projects including an A&E extension worth £2.5million and an Endoscopy unit worth £6million● Created £1.5 million of additional profit through the creation and implementation of the annual business plan● Successfully negotiated a 5 year extension through the benchmarking process

● Responsible for a number of multiservice contracts with a annual turnover of £50 million pa and around 1000 employees, this includes 2 large complex PFI contracts and a traditional hospital contract● Restructured management team to create synergies, savings and service improvements● Managing customer retention program that led to contract extensions worth a total of £110 million.● Improved our employee engagement score by 20%● Responsible for the profitability of 60 catering outlets (Restaurants and Coffee Shops) with annual cash sales of c£18million● Implementing systems and KPIs to increase profitability by c£1million per annum

SPV manager on several PFI projects within the healthcare and education sector.