James Bennett Email & Phone Number

Seattle, WA, US

Seattle, Washington, United States

I currently handle product development, rate revision, and pricing support for Progressive's property business in Virginia and West Virginia.-Work across business lines to identify and execute opportunities to advance our bundle initiatives.-Work with the Claims organization to periodically review claims processes and talk about process changes that can.

Seattle, Washington, United States

Greater Seattle Area

-National Black MBA Association Member-Dean’s Merit Fellowship Recipient-Frank Dupar Sr. Scholarship Recipient-Michael D. & Lynn M. Garvey Scholarship Recipient-Robert M. & Bonnie J. Slettedahl Scholarship Recipient-Member; Foster Consulting Society, Foster Strategy Club, & Foster Marketing Association-GMAT 720

Greater Seattle Area

-Utilized analytics tools and strategies to evaluate and synthesize customer journey data to inform business development decisions and marketing strategies. -Reviewed travel agent survey data to identify branding, messaging, & business development opportunities.-Created customer journey stage specific NPS surveys, & NPS dashboards, to identify operational.

Greater Seattle Area

-Conducted primary and secondary research to analyze markets and the competitive landscape for Google’s child internet safety curriculum “Be Internet Awesome” (BIA).-Identified novel distribution channels & program partners for BIA based on stakeholder review.

Greater Seattle Area

-Lead non-profit start-up development and operations.-Created donation and donor acquisition strategy. -Responsible for risk identification and indemnification management.-Developed website and online presence.

Greater Seattle Area

-Identified, developed, and implemented process improvement initiatives via appropriate change management channels.-Program Manager for the West Zone Casualty Mentorship Program.-Developed West Zone Casualty Onboarding Process.-Managed a team of 6 representatives responsible for investigating, evaluating, and settling attorney represented injury claims in.

Bothell

-Remotely managed a geographically dispersed team of 8 medical claims representatives who handled first party medical claims.-Developed medical representatives through independent development plans and managing various mentor relationships.-Developed Medical Representative Remote Management Best Practices.-As medical fraud SME, led fraud identification.

Las Vegas, Nevada Area

Held various individual contributor roles which primarily involved investigating, evaluating, and negotiating to resolution, personal injury claims arising from motor vehicle accidents.

Bellingham, Washington Area

-Developed and supervised staff executing telephonic social research for medical centers and other clients nationwide.

Master Of Business Administration - Mba

Activities and Societies: Dean’s Merit Fellowship Recipient Frank Dupar Sr. Scholarship Recipient Michael D. & Lynn M. Garvey Scholarship.

Bachelor Of Arts - Ba, Psychology/Sociology

Activities and Societies: Western Students Against Cancer, Western Washington University Baseball