James Shields Email & Phone Number

Buxton, Me, Us

Falmouth, Maine, United States

Lead Global Project Management Office. Build culture of solid Project Management practice.• Lead multiple Global cross-functional teams concurrently.• Projects include SLDC to Real Estate and everything in between.• Deliver regular program status to executives.• Promote culture of continuous improvement• Develop and deliver strategy, workshops, training, and processes for project team growth.• Lead Quarterly planning.• Foster innovation within the organization.• JIRA Administration

Portland, Maine, United States

Oversee Project Management/ Development initiatives, strategies, and activities across the organization, while creating structure, process, and best practices for the teams.• Worked closely with CTO and VP of Engineering to redefine Agile Processes for efficiency and scalability.• Led multiple cross-functional teams.• Delivered regular program status to executives.• Managed all facets of the Software Development Life Cycle (SDLC)• Championed Agile Methodology Adoption• Organized and led quarterly team building exercises.• Headed SAFe organization.• Promoted culture of continuous improvement• Managed/ Coached Scrum Masters and teams. • Developed and delivered strategy, workshops, training, and processes for Agile team growth.• Led Quarterly planning.• Organized and Managed FDIC audit project• Fostered innovation within the organization.

Dover, New Hampshire, United States

Drive Agile Adoption/ Maturity across organization.• Created and Led the Agile Center of Excellence for Scrum Masters• Coached Scrum Masters and teams • Represented the organization to the Corporate Agile PMO• Instituted and led the Scrum Master Community of Practice for the org.• Aided in the creation of guidelines for Scrum Master job family and requirements for promotion.• Led and coached Product Owners to improve story writing and requirements gathering.• Greatly improved working relationship with Product organization.• Developed and delivered strategy, workshops, training, and processes for Agile team growth.

Dover, New Hampshire, United States

Provide Project Management and Agile Methodology support for Development of Multinational Reinsurance Platform• Partnered with the Business to develop direction, plan, and user stories for new platform• Increased Team velocity by 87% 4Q ‘19 over 3Q ‘19• Assigned 3 mentees after 3 months with the company to assist in their Agile development

Portland, Maine Area

Create product vision and road maps for new product development for the Innovation Team • Developed overall Product Development Process for Innovation Team• Owned the planning and scheduling of Sprints and clearly articulated the Product Vision to Engineering.• Worked with the Business Development Directors to translate market needs into business requirements.• Detailed and documented customer journey maps.• Defined product vision and definition for Development team• Produced Product Road maps, solution architecture, and functioned as the voice of the customer.• Translated Product Vision into user stories and lead Grooming sessions for development.

Portland, Me

Provided Program/ Project Management for all facets of IoT development with budget of $50M+ Led cross-functional Program Management Organization for Internet of Things and OneFiber development.• Directed up to 27 stable teams concurrently.Oversaw adoption of Agile practices for Project Management teams• Directed the first pilot program for Agile Project Management for Verizon Wireless• Reduced average time to market by 50%Program Manager for Multiple IT projects involving new billing systems, platforms, portals, products, and processes. Planned and managed development budgets and personnel Led cross-organizational team that developed and program managed Verizon Business’ Revenue Assurance Program • Developed strategies for identifying and correcting over- and under-billing opportunities within Verizon Business’ space.• Recovered $50M+ in lost revenue. Managed revenue recognition projections for the VNI affiliate • Reduced the average time from contract signature to 100% revenue recognition by more than 30%• Improved Revenue projection accuracy from +/- 50% to +/- 5%

Portland, Maine, United States

Managed team of Account Executives and Service Representatives managing Enterprise level customers• Assisted Sales Executives closing sales.• Achieved 186% above annual quota.• Maintained more than 152% above sales quota.• Managed sales and support team that exceeded quota and Customer Satisfaction goals every year.

Bachelor Of Science (Bs), Business Administration And Management, General

Aeronautical/Aerospace Engineering

Education record