James Silman Email and Phone Number
Philadelphia, Pennsylvania, United States
James Silman's Location
Philadelphia, Pennsylvania, United States, United States
James Silman's Contact Details
James Silman work email
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James Silman personal email
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James Silman phone numbers
About James Silman
Product professional with over 10 years of experience in the software industry, demonstrated ability to bridge the gap between technical intricacies and business objectives. Bringing a strategic mindset to product development, ensuring alignment with market needs while leveraging a strong technical background to drive innovation and business growth.
James Silman Work Experience Details
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NuixPhiladelphia, Pennsylvania, United States -
Head Of Product ManagementNuix Jul 2022 - PresentSydney, Nsw, Au• Spearheaded the GTM strategy for Nuix Neo Investigation solution after identifying a gap in the market that allows Nuix to play in less contested space producing $2m in pipeline in the first quarter. • Played a major role in delivery of two other solutions and bringing Nuix’s new platform to market.• Influenced two M&A due diligence projects and subsequently spearheaded the integration of acquired entities into the portfolio, across 4 products and 2 continents. These integrations now form the cornerstone of Nuix's innovative new platform.• Negotiated a $300k (80%) reduction in (bi-annual) third-party API expenditure to ensure cost effective delivery. • Manage 5 Product Managers across 4 large products including Nuix’s Natural Language Processing (NLP) machine learning technology.• Heavily involved as individual contributor (discovery – delivery) across all products.
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Senior Product Manager - Core ServicesNuix Jul 2021 - Jul 2022Sydney, Nsw, Au• Achieved 35% growth in core product within a two-year period by emphasizing end-to-end delivery, identifying customer pain points, and strategically developing and marketing solutions and capabilities.• Created a SQL DB reporting tool integrating data from 10+ internal sources, enabling comprehensive insights into customer behavior. Later utilized in a successful pricing and licensing model overhaul.• Managed 6 resources from different disciplines (PM, PO, UI/UX) across 6 products, while continuing as the main individual contributor for core-services.• Identified inconsistencies in requirement gathering and documentation across products leading to rework and additional overhead. Established a set of best practices and checklists to reduce mistakes and streamline development.
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Product ManagerNuix Jul 2020 - Jul 2021Sydney, Nsw, Au• Reversed customer attrition in customers within the law enforcement segment by focusing on core customer needs, competition, and quick wins to regain trust within the market. • Took a build, buy, partner approach to speed up time to market and bring capabilities to products which sit outside of Nuix’s core competencies whilst also allowing for joint marketing activities. • Created a compelling demo and story to showcase future capabilities that regained trust of a high-profile customer and allowed Nuix to secure a $1.2m renewal. • Identified bottlenecks in product communication both internally and externally, established a single source of truth self-service information repository for the organization, rolled out best practices across the product team to drive consistency. • Trusted with managing core-service products accounting for 65% of revenue, discovery through delivery. • Crafted a compelling vision and strategic roadmap, with buy in from engineering used to anchor development decisions by leveraging insights from customer interviews and market research.
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Global Head Of Product OwnersNuix Jan 2019 - Jul 2020Sydney, Nsw, Au• Built and grew a team of 6 Product Owners operating globally.• Broke down silos between Product Managers, UI/UX and Product Owners by developing improved communication flow leading to less friction between disciplines and increased velocity. • Rectified inconsistencies across the Product Owner role leading to reporting difficulties, backlog management and organization through coaching and training.
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Senior Product OwnerNuix Nov 2018 - Jan 2019Sydney, Nsw, Au• Defined clear outcomes and mitigated cross team dependencies for 4 scrum teams by collaborating within engineering leadership.• Personally implemented dashboards through JIRA’s Python API and Matplotlib to communicate release progress and identify bottlenecks early within the release.• Run daily stand-ups, sprint demos and retros to ensure health of the team maintained.
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Product OwnerNuix Jan 2017 - Nov 2018Sydney, Nsw, Au• Partnered with key stakeholders to gather requirements, understand customer pain points and collaborate with different disciplines to deliver features and solutions with a focus on top priorities which delivered value. • Curated regular reporting packs to deliver to key stakes holders including C level executives.• Managed the backlog ensuring items are clearly defined, well understood, and properly estimated by the development team to maximize velocity.
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Product Engineer - Cyber Security & InvestigationsNuix Sep 2015 - Jan 2017Sydney, Nsw, Au• Liaised with customers to understand pain points, launched a set of applications on top of Nuix’s REST API leading to customer retention and 1000’s of billable hours. • Acted as a subject matter expert driving requirements and designs for new analytics platform with a focus on key workflows to reduce time to market. • Supported new and existing clients with onboarding and implementation ensuring customer time to value was minimized to help drive stickiness of products within customers organizations. • Reversed engineered digital artifacts key for unlocking and maintaining customer segments for incorporation into core product offering.
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Ediscovery And Forensics AssociateEy Apr 2014 - Aug 2015London, Gb• Re-architected customer solution by deeply understanding needs and workflows allowing for reduced complexity and reduced development time by 3-5 months contributing towards winning an additional £5m contract. • Promoted to an Executive position within 11 months compared to normal promotion period of 18-24 months due to contributions towards new business development. • Automated a manual and error prone daily task that introduced large amounts of risk, savings 1000’s of employee hours annually. • Rectified critical error in third-party review software preventing customers submitting new documents costing the business £10,000s daily. Unprompted, developed a workaround while investigating and later resolving the underlying issue. • Implemented QA procedures reducing risk of £15,000 per document delayed. -
Computer Forensic ExaminerMillnet Oct 2013 - Mar 2014London, Gb• Coordinated and led forensic data collections, utilizing industry tools (EnCase, FTK, NUIX and Cellebrite) ensuring forensic best practices adhered to. • Responsible for collection, preservation and presentation for small and large litigation cases.• Ensured timelines and deliverables were met by engaging with clients early in the project to capture needs and set expectations.• Performed onsite seizure of electronic data from both live and static Windows, Apple and Linux computer systems, as well additionally performing data acquisition from smart phones and other media sources. -
Software EngineerAccenture Jul 2011 - Oct 2013Dublin 2, Ie• Developed and supported large critical government infrastructure written in C. • Responsible for developing and running test cases against primary focus area ensuring all defects are documented with fixes ahead of release to reduce risk of downtime. • Adhered to strict SLA targets on incidents that can affect 10’000’s of users. -
Network AdministratorNorthumbria University Dec 2009 - May 2011Newcastle Upon Tyne, Gb• First point of call for 30 Universities.• Technical support for students, staff and external bodies.• Varied role supporting both software and hardware.Duties included: Remote Support, 1st Line support, Supporting 30 Universities, Active Directory Admin and Training. -
Network AdministratorNorth East Ambulance Service Jul 2009 - Sep 2009Newcastle, Newcastle, GbProject managed the rollout of security software.PC image creation for critical infrastructure.Technical documentation of procedures.Working in strict confidence due to the access granted. Duties included: Network administration, Laptop/PC maintenance, Remote support, Project management, Software rollout, 2nd Line support, Supporting 40+ ambulance sites and 160+ local users, Networking, Active Directory Admin, Windows Server 2003 Admin, Exchange Server 2003 Admin, BlackBerry Enterprise Server 6.x Admin, Proxy Server Admin, maintenance of emergency response equipment. -
Network AdministratorGrant Thornton Llp Dec 2006 - Sep 2008Chicago, Il, UsOn-site support for several offices.Remote support for multiple areas.Worked closely with the national I.T department on projects.Fixes provided to national I.T problems.Training of I.T personal and providing technical documentation. Duties included: Network administration, Data recovery, Laptop/PC maintenance, Remote support, Training, Lotus Notes support, Network backups, Networking, Supporting 180+ local users, Supporting 9 offices, 1st/2nd line support, Active Directory Admin, Console One Admin. -
Tape Drive EngineerR&R Plc Sep 2004 - Dec 2006Responsible for one tape drive department. Trained within several departments.Research and development.Precision soldering including removal of chips to be reprogrammed. Duties included: Fixing/Maintenance of tape drives, Fixing/Maintenance of computers, Precision soldering.
James Silman Skills
Sql
Unix
Java
Computer Forensics
Php
Linux
C#
Computer Security
Mysql
Active Directory
Html
Windows
Windows Server
Android Development
Css
Databases
Relativity
Scrum
Project Delivery
Cyber Security
Nuix
Perl
Xml
Server 2000 2008
Javascript
Intralink
Codeigniter
Laravel
Orientdb
Elasticsearch
Graph Databases
Agile Application Development
Mvc
Hmvc
Fraud Investigations
Requirements Gathering
Requirements Analysis
Big Data
Data Analysis
Software Development Life Cycle
Jupyter
Python
Pandas
Stakeholder Management
Mql4
Feature Prioritization
User Stories
Data Analytics
Matplotlib
Numpy
Problem Solving
Microsoft Sql Server
Technology Roadmapping
Product Vision
Docker
James Silman Education Details
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Northumbria UniversityComputer Forensics -
Abingdon And Witney College
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University Of Illinois Urbana-ChampaignMaster Of Business Administration - Mba
Frequently Asked Questions about James Silman
What company does James Silman work for?
James Silman works for Nuix
What is James Silman's role at the current company?
James Silman's current role is Director of Product Management - Investigations.
What is James Silman's email address?
James Silman's email address is ja****@****ure.com
What is James Silman's direct phone number?
James Silman's direct phone number is +187747*****
What schools did James Silman attend?
James Silman attended Northumbria University, Abingdon And Witney College, University Of Illinois Urbana-Champaign.
What are some of James Silman's interests?
James Silman has interest in Android Development, Web Development, Snowboarding.
What skills is James Silman known for?
James Silman has skills like Sql, Unix, Java, Computer Forensics, Php, Linux, C#, Computer Security, Mysql, Active Directory, Html, Windows.
Who are James Silman's colleagues?
James Silman's colleagues are Caitlin O' Gorman, Jimi Reilly, Ruchik Vaidya, Blair Hong, Sam Fraser-Roberts, Josh Mayanja, Tammy Phan.
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