James Stalker Email & Phone Number

Carole Park, Queensland

Brisbane, Queensland, Australia

- Responsible for effective coordination of the Drive2One program within ANZ region- Acted as an advocate and change leader, providing support and information to impacted operating businesses- Guided and encouraged change efforts, communicated the case for change, and highlighted impacts, changes, and benefits for each impacted team- Addressed questions and resolved concerns/objections related to the change at a local level- Assisted in coaching regional personnel during change initiatives- Collaborated with ERP PMO, D2O PMO, and Deployment Controller to coordinate activities impacting the operating business- Developed and delivered training strategies- Established communication standards and delivery methods- Supported localisation of change materials- Assisted in deployment, implementation, and transition to BAU as part of D2O, aiming for standardisation, streamlining, and integration of technology solutions and organisational changes- Proactively shared feedback and coordinated change readiness activities, including implementation and process improvements- Educated team members on time commitments required for engaging with change initiatives- Solicited regular feedback from team members

Port Hedland, Wa, Australia

- Orchestrated efficient scheduling and execution of truck movements and bin collections, ensuring timely operations and streamlined waste management processes.- Ensured compliance with WA Heavy Vehicle Accreditation (WAHVA) regulations by diligently adhering to Chain of Responsibility (COR), fatigue management, and scheduling guidelines.- Took charge of trucking requirements for shipping operations, providing expert guidance and planning for the safe transportation of hazardous goods.- Spearheaded recruitment and onboarding initiatives for new drivers and staff, fostering a skilled and motivated workforce.- Collaborated with a committee to develop a comprehensive Reconciliation Action Plan, aimed at promoting cultural diversity and inclusivity within the organisation.- Demonstrated leadership in Indigenous engagement by formulating Request for Quotations (RFQs) and tenders specifically designed for Pilbara Aboriginal Businesses, effectively increasing Indigenous content across the company.

Perth, Australia

- Collaborated with clients to strategise waste management solutions, maximising their returns on investment.- Provided expert advice on policies and preparations for transporting hazardous goods.- Monitored Ferrous and Non-ferrous markets, sales contracts, and pricing trends.- Ensured the quality of exports and effectively managed shipping costs while meeting buyer requirements.- Developed and implemented solutions to enhance the achievements and skills of the trading staff.- Supported team members by addressing technical and procedural inquiries, promoting a collaborative work environment.- Mentored team members by sharing improved processes and fostering their professional growth.- Maintained and nurtured existing accounts while actively establishing new accounts through efficient daily work planning and organisation.- Conducted comprehensive market research to assess the current and potential volume of dealers.- Provided regular updates to management through detailed activity and results reports, including daily call reports, weekly work plans, and monthly and annual territory analyses.- Gathered up-to-date pricing information to monitor competition and inform pricing strategies.- Evaluated results and analysed competitive developments to recommend necessary changes in products, services, and policies.- Investigated and resolved customer complaints, preparing detailed reports and offering recommendations to management.- Maintained accurate records of area and customer sales for future reference and analysis.- Contributed to the overall team effort by accomplishing related objectives as required.- Successfully completed the Sims-sponsored 'Emerging Leaders Program,' specialising in Leadership, Strategy, Presentation Skills, and Lean Management Principles.- Assumed the role of Trading Manager in their absence, providing reliable support and maintaining operations.

Rome, Italy

- Co-managed a thriving family business, overseeing daily operations and implementing strategic initiatives.- Provided exceptional service in a fast-paced, high-volume café, bar, and gelataria.- Efficiently handled cash transactions using advanced point-of-sale systems.- Demonstrated strong interpersonal skills by accurately and promptly taking customer orders.- Effectively communicated coffee preferences to the skilled barista and relayed special requests to the pastry department.- Displayed versatility by preparing coffee when needed and serving delectable gelato.- Maintained a clean and hygienic environment by diligently performing sweeping, mopping, and dishwashing duties.- Demonstrated keen attention to detail by promptly restocking supplies when needed.- Ensured customer satisfaction by skillfully wrapping menu items, including croissants, cakes, and sandwiches, for takeout orders.- Upheld strict sanitation standards by regularly cleaning counters, tables, glasses, and food preparation areas.- Provided attentive table service, promptly clearing tables after meals and arranging seating as necessary.- Acted as a reliable liaison by managing phone orders and making reservations for valued patrons.- Exhibited exceptional time management skills by promptly delivering phone orders to customers within the vicinity of the shop.

Rome, Italy

- Managed check-in and check-out procedures for over fourteen apartments located in high-volume tourist areas in Rome.- Proactively identified and secured new apartments for the Director's rental portfolio.- Successfully boosted bookings of optional car services by 50% through effective promotion and customer engagement.- Attained excellent reviews for apartment cleanliness by implementing rigorous quality control measures and collaborating with cleaning contractors as needed.- Demonstrated autonomy in problem-solving, efficiently resolving issues that arose during guest stays.- Coordinated scheduled maintenance activities to uphold high standards of apartment upkeep.- Performed minor plumbing, electrical, and handyman repairs to ensure optimal functionality of the apartments.- Responded to all call-outs promptly and provided round-the-clock support to guests.- Prepared newly acquired apartments for rental, selecting and procuring suitable items, and arranging captivating photo shoots.- Established and maintained strong relationships with management and apartment owners.- Handled all guest payments, including cash and card transactions, ensuring accuracy and adherence to financial protocols.- Oversaw apartment conditions and managed guest security deposits to ensure the security and satisfaction of all occupants.

Lae, Morobe Province

- Provided customised metal recycling services in collaboration with industry leaders in Lae, tailoring solutions to meet the specific requirements of each company.- Reduced business expenses by 25% through efficient organisation and strategic sourcing of equipment and materials for various tasks.- Achieved a 100% increase in both intake and output within a year by implementing state-of-the-art equipment.- Successfully negotiated customer pricing and managed payments to ensure optimal profitability.- Consistently surpassed annual export volume targets, exceeding the projected budget.- Effectively supervised a workforce of 20 full-time and 20 casual staff members, all Papua New Guinea nationals.- Implemented equipment maintenance schedules to ensure smooth operations and minimise downtime.- Prioritised materials processing based on shipping schedules and operational demands.- Demonstrated problem-solving skills and exercised autonomy in decision-making within a remote location.- Recruited and terminated employees to maintain an efficient and productive team.- Regularly reviewed logistics and shipping contracts, resulting in decreased shipping and logistics costs.- Exported ferrous and non-ferrous metals according to ISRI specifications and coordinated the transfer of non-ferrous metals to the Brisbane office.- Managed various administrative tasks including controlling petty cash, invoicing, and payroll.

Tabubil, Papua New Guinea

- Collaborated with Ok Tedi Mining Ltd to provide metal recycling services, optimising container tracking and monitoring.- Managed a team of 10 full-time and 6-10 casual staff members, overseeing their productivity and performance.- Strategically scheduled equipment maintenance to ensure smooth operations and minimise downtime.- Implemented efficient organisation and sourcing methods for equipment and materials, resulting in cost savings.- Exhibited problem-solving skills and made independent decisions while working in a remote location.- Conducted recruitment and termination procedures to maintain a capable workforce.- Acted as a liaison between logistics and shipping companies, facilitating smooth operations.- Successfully exported ferrous metals and coordinated the transportation of non-ferrous metals to the Port Moresby Office.- Carried out various office duties to support daily operations.

- Managed a team of 20 Foreign Teachers, ensuring effective communication and collaboration between Chinese Management and the teaching staff.- Assisted in the development and implementation of policy and procedure documents, contributing to a streamlined operational workflow.- Conducted teacher assessments and provided constructive feedback, resulting in continuous improvement and professional growth of the teaching team.- Successfully recruited new foreign teachers, ensuring the maintenance of a diverse and qualified staff.- Led the development of curriculum and teaching plans, fostering a dynamic and engaging learning environment for students.

Taoyuan, Taiwan

- Taught English to children aged 3-15 in a classroom setting.- Delivered prepared curriculum tailored to different age groups.- Created engaging and interactive learning environment.- Designed and implemented lesson plans based on curriculum guidelines.- Utilised various teaching methods, including games, songs, and multimedia resources.- Assessed and evaluated student progress through quizzes and tests.- Collaborated with parents, teachers, and school administrators.- Maintained accurate records of attendance, grades, and student performance.- Fostered a safe and inclusive classroom environment.- Prepared students for future academic success and global communication.

Rocklea, Queensland, Australia

- Demonstrated expertise in waste management planning, contributing to sustainable business practices.- Implemented waste reduction strategies to minimise environmental impact and optimise resource utilisation.- Collaborated with cross-functional teams to develop and implement waste management plans.- Conducted thorough waste assessments to identify areas for improvement and cost-saving opportunities.- Implemented recycling and waste diversion programs, resulting in reduced landfill waste.- Coordinated with waste disposal vendors to ensure efficient and responsible waste handling and disposal.- Implemented initiatives to reduce hazardous waste generation and enhance workplace safety.- Stayed informed about industry trends and regulatory changes related to waste management.- Contributed to the development and execution of environmental sustainability initiatives within the organisation.- Successfully visited and maintained relationships with existing customers, focusing on high volume clients.- Provided timely and comprehensive data reports to both customers and superiors.- Completed the Sims Graduate Trainee Program with outstanding results.- Conducted audits to improve procedures and practices, ensuring efficiency and compliance.- Maintained strict adherence to the Trade Practices Act, undergoing regular training to stay up-to-date.- Complied with company SHEC (Safety, Health, Environment, and Community) policies and procedures through regular training.- Prepared contracts and responses to tenders, showcasing strong negotiation and communication skills.- Participated in auctions to source materials and stay informed about market trends.- Acted as a liaison between customers and transport providers, ensuring smooth logistics operations.- Successfully resolved disputes and provided effective problem-solving solutions.- Gained valuable work experience at CME Hongkong, contributing to professional growth and industry knowledge.

Ipswich, Queensland, Australia

- Managed stock ordering, conducted stock takes, and restocked inventory- Handled cash and performed till work with proficiency- Maintained and organized the storeroom- Ensured cleanliness and tidiness to enhance the customer experience- Conducted company van deliveries- Operated a forklift efficiently

Bachelor Of Business Management, International Business

Bachelor of Business Management with major in International Business

Bachelor Of Arts, International Relations And Chinese

Majors in International Relations and Chinese (Mandarin)