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Experienced leader with a demonstrated history of working in the computer software industry. Skilled in Computer Repair, System Deployment, Technical Writing, Linux, and Troubleshooting.
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System EngineerStarbucks Mar 2021 - May 2021I was brought on to help reduce the teams project backlogScripted the installation and configuration of a new receipt printerThoroughly documented lab setup processes -
Technical Team LeadMicrosoft Oct 2018 - Nov 2020Redmond, Washington, United StatesIn my first role I led the Office 365 GCC High/DOD support team, we provided tier 1.5 support to various government clients, escalating any issues as needed.In my second role I was the team lead for 2 seperate teams. The Microsoft Device Library which provided access to over 80,000 consumer electronic devices that developers could check out as needed. As well as the 3D Print/IOT lab that created custom parts for developers and provided support for 3D Builder. -
Product OwnerHome Tree Jan 2017 - Nov 2018Missoula, Montana AreaConsult on electrical and mechanical projects as neededProvide IT guidance and direction for efficient use of technology and automationAssess physical and logical security for vulnerabilities and recommend solutionsResponsible for the creation 3 product lines of edibles
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Desktop Security Engineer For SureidSureid Sep 2016 - Jan 2017Portland, Oregon AreaCreate hardened Windows 10 IOT golden image for 2800 kiosks and other embedded computing platforms ensuring FIPS 140 ComplianceImplemented rigid security processes for all provisioning systems exceeding standards set Performed all FIPS testing
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Data Center Operations Team LeadAmazon Jun 2014 - Sep 2016OregonPhysical security penetration testing, Evaluating security techniques and technology Recommend improvements to policy and proceduresParticipate in and deliver on high impact projects, including a process optimization project that saved 44M annuallyBreak/fix Server repair in Linux environmentVirtual machine maintenance and troubleshooting (KVM)Resolve high severity issues in the data centerInstall & configure server racks according to internal SLAsManage complex large scale network deployments using proprietary hardware and techniquesCoordinate with third party vendors & contractors -
It Support SpecialistRentrak May 2013 - Jun 2014Portland, Oregon AreaActive directory / Group policy managementDesktop administration and Hardware support for 500+ workstations Windows and LinuxApplication packaging for remote deployment via SCCM, MDT and Dell KaceBuilt and maintained infrastructure behind imaging, scripted installations, inventory, patch management/update servers Virtual machine creation and support for secure environmentsVulnerability assessments and incident responseHardware standard creationGoogle Apps administration and supportCell Phone device management and supportShoretel VOIP AdministrationMobile device support and administrationCreate and maintain technical documentation -
Desktop TechnicianUniversity Of Alaska Fairbanks Jun 2011 - May 2013Fairbanks, AkActive directory / Group policy managementApplication packaging for remote deployment via SCCM and MDTSecured public use kiosks to prevent unauthorized access and configuration changes through hardened operating systems and automation. Support and maintain 300 computers running a mixture of Windows 7 and Mac OS X Physical and Logical Network SecurityRemote management of computer systemsAdvise departments when hardware or software should be updated or replacedMaintain and configure Microsoft Deployment Toolkit running on Windows Server 2008Work with campus Office of Information Technology to assist with trouble tickets -
Building Computer TechnicianTigard-Tualatin School District Sep 2004 - Jun 2011Tigard, OregonSupport and maintain over 500 computersProvide instruction and assistance to students and staffOS Golden image creation and deploymentMaintain building print and file servers and assist with district-wide server support (Windows Server 2003, 2008)Mobile device deployment and securingApplication packaging for remote deploymentPerform inventory counts and audits
James Steadman Skills
Frequently Asked Questions about James Steadman
What is James Steadman's role at the current company?
James Steadman's current role is All our dreams can come true, if we have the courage to pursue them. - Walt Disney.
What is James Steadman's email address?
James Steadman's email address is james.steadman@wa.gov
What are some of James Steadman's interests?
James Steadman has interest in Alternative Fuels, Flying, Traveling, New Technologies, Photography, Peace Corps, Hunting, Fishing.
What skills is James Steadman known for?
James Steadman has skills like Troubleshooting, Technical Support, Networking, Windows 7, Windows Server, Computer Hardware, Active Directory, Linux, Computer Repair, Os X, System Administration, Microsoft Office.
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James Steadman
Humble, Tx3eagle.org, plastipak.com, abs-group.com3 +128167XXXXX
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5juno.com, tessco.com, sprint.com, irs.gov, irs.gov5 +170365XXXXX
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