James Steele Email & Phone Number

Atlanta, Georgia, United States

- Windows desktop and server OS, including Remote Desktop Services, Backup, and VMWare.- Implmenting security measures, such as certificates, firewalls, virus scanning, VPN, and DMZ- Working with network technologies, including Access LAN, Backbone, Wireless LAN, Routing, and Switching- Mobile Device Management (MDM), particularly MS Intune- MS Powershell scripting- Virtualization platforms (VMWare, Nutanix), firewall and network solutions, Azure for cloud-based device and user administration, observability tools, DevOps principles, and scripting infrastructure as code- Secuirty XDR Management and Vulnerabilty Scanning/Remediation

I provide freelance IT consultation to local individuals in need of help with planning, and implementation of technologies such as IoT smart homes, physical installation of Access point/router/switches/wall ports, including PoE devices, and IT consultation on how to better secure home networks.

Performs a multifaceted role within the organization, combining the responsibilities of an IT Business Analyst, Consultant, and an internal tool developer.- Engages in extensive collaboration with business stakeholders to comprehend requirements- Conducts comprehensive analyses of operational processes and data - Utilize data visualization programs such as PowerBI and create measures to showcase trends and data analysis- Develops clear and concise functional and non-functional requirements, leveraging effective communication to bridge the gap between technical and non-technical teams- Utilizes a strong understanding of software development methodologies and programming languages to contribute to the design, development, and implementation of software applications and tools that align with business objectives- Undertakes feasibility studies and cost-benefit analyses, evaluating proposed solutions and recommending the most suitable approaches- Ensures the quality and functionality of implemented solutions through system testing and user acceptance testing- Creates, manages and maintains internal tools, driving their availability, reliability, and scalability- Collaborates with developers to define tool requirements - Conducts regular audits and performance evaluations, identifying areas for improvement and implementing enhancements. - Prioritizes feature requests, bug fixes, and updates in coordination with stakeholders- Provides training and documentation to facilitate effective utilization of internally created tools across the organization.- Demonstrates proficiency in organizational and time management skills to ensure timely completion of tasks

- Delivered technical support to internal users related to hardware, software, and infrastructure- Responsible for managing/creating a new Database Management/Asset Management (Microsoft Access) tool for tracking Classified hardware- Trained 15+ new employees contributing to a 50% increase in daily production- Domain Administrator responsible for identifying, logging, and reporting issues in production for enterprise network corrections- Windows Active Directory experience with moving users, and machines between groups and applying policies

- Responsible for verification of software Installation per customer require orders- Ensure user devices met security compliance by verifying security package installation and policy updates- Verification of Hardware Compliance based on Customer orders and Government Requirements for Domains- Troubleshoot Hardware for network connection issues- Marked drives for transfer based on DOD guidelines for Classified Media- Used PXE and SCCM to install Windows images of user Devices on multiple Domains- Used Microsoft office products for reporting of status and updates- Separate and prepare orders for shipments to customer- Repaired installations with Administrative Access to correct failed installations and enforce security polices

Carlisle, Pennsylvania, United States

- Adheres to established procedures and posted orders to enforce company rules, policies, and regulations to the general public- Respond quickly to emergency situations to assess and deflect issues- Greet guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority

Quantico, Va

Military Policeman, September 2016 – January 2020• Enable the successful execution of security personal and equipment for Executive Flight Detachment missions in coordination with federal government procedures and protocols.• Supervised teams in support of implementing security installation law and order operations.• Trusted with handling classified information, equipment essential to the mission alongside of planning and briefing personnel responsible for the security of the assets.• Served as a fire team leader and liaison between junior Marines and Staff Non-commissioned officers, and Non-commissioned officers.• Plan Guard Force activities to ensure installation security and safety.• Continuous training in Security/Law Enforcement monthly.• Responsible for the security of assets worth upwards of $150+ million with zero security incidents or asset loss in 3 years of serving for the Executive Flight Detachment.• Proficient with 3 types of firearms, rifle, pistol, and shotgun.• 20-30 employees trained in Security operations while acting as an FTO (Field Training Officer).

Education record

Currently studying at MyComputerCareers, working to develop skills for the IT field while also pursuing IT certifications such as Comptia.

Computer Science

Education record

Activities and Societies: Attended Vocational classes in Cisco-networking. Participated in sports program including football.