Senior Customer Success Manager (Digital Customer Success)
Current
Jan 2024 - Present
AeroLeads people directory · profile
James Stuart Email & Phone Number
Senior Customer Success Manager | Digital CS | CS Operations
at
Reed.co.uk
1 work email found
@hackajob.co
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Customer Success Manager | Digital CS | CS Operations
Location
Stockport, England, United Kingdom
Company size
Who is James Stuart? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
James Stuart is listed as Senior Customer Success Manager | Digital CS | CS Operations at Reed.co.uk, a company with 389 employees, based in Stockport, England, United Kingdom. AeroLeads shows a work email signal at hackajob.co and a matched LinkedIn profile for James Stuart.
James Stuart previously worked as Senior Customer Success Manager (Digital Customer Success) at Reed.Co.Uk and Mentor at Customer Success Network. James Stuart holds Psychology With Crime Studies from The Manchester Metropolitan University.
Company email context
Email format at Reed.co.uk
This section adds company-level context without repeating James Stuart's masked contact details.
{first}.{last}@hackajob.co
86% confidence
AeroLeads found 1 current-domain work email signal for James Stuart. Compare company email patterns before reaching out.
Profile bio
About James Stuart
As a seasoned Senior Customer Success Manager, I've had the privilege of working across a diverse spectrum of Enterprise accounts throughout my career. With a passion for driving value and building lasting relationships, I've consistently demonstrated my ability to make a meaningful impact.One of my key achievements has been significantly reducing churn rates within critical accounts. I firmly believe that customer success is about more than just managing relationships – it's about creating a culture of success for both our clients and their customers. This commitment has enabled me to drive tangible results and foster trust among key stakeholders.I take pride in my capacity to influence positive change across high-value accounts. My approach involves identifying opportunities for growth and leveraging data-driven insights to inform strategic decisions. By collaborating closely with cross-functional teams, I've been able to implement solutions that deliver exceptional value and drive customer satisfaction
Listed skills include Online Advertising, Customer Engagement, Relationship Building, Data Analysis, and 12 others.
Current workplace
James Stuart's current company
Company context helps verify the profile and gives searchers a useful next step.
Reed.Co.Uk
11 roles
James Stuart work experience
A career timeline built from the work history available for this profile.
Mentor
Current
May 2021 - Present
Senior Customer Success Manager
May 2023 - Jan 2024
Customer Success Manager
Mar 2022 - May 2023
Cohort Host Uk
Dec 2021 - Jan 2024
Customer Success Manager
Sep 2021 - Mar 2022
Customer Success Executive
- Part of the newly formed Customer Success Team. Working with the Head of Customer Success to create a new customer success function in Manchester. Created and implement new processes within the sales team. Acting as.
- Working with the Head of Customer Success to create and implement a new customer success function in Manchester.
- managing project risks, including the development of contingency plans
- Adopting and applying appropriate technical and quality strategies and standards
- Adopting any delegation and use of project assurance roles within the agreed reporting structure
- Provided strategic leadership to the sales team regarding current trends in the recruitment industry as well as clients that need focus. Actively stopped 3 clients from churning (£30k total spend) as a result..
Sep 2019 - Mar 2022
Compliance Executive- Projects, Risk And Safeguarding
- Worked across multiple departments and managing a multitude of different stakeholders including IT, Finance, HR, and Operations
- Project managed multiple large scale projects both internally and externally (scope to delivery) including managing a variety of stakeholders from different departments
- Reduced the volume of open risk events to zero within 9 months
- Chaired the RSR risk committee
- Defined handover process from project completion to BAU. -Project managed a large scale external audit including managing a variety of stakeholder from different departments -Reduced the volume of open risk events to.
Nov 2018 - Sep 2019
Audit Team Leader
Managing and mentoring a highly successful and reputable audit and compliance team of 5, responsible for ensuring all of RSR branches meet the necessary compliance requirements and the team achieves all set objectives KPI’s and SLA’sDuties IncludedManaging a team of 5 auditors who audited divisions of Reed Specialist RecruitmentConduct 1-1 reviews and.
Nov 2016 - Nov 2018
Screening Team Leader
Managing a team of screening executive conducting pre-employment screening for a major bank.Duties included - Ensuring all SLA's are met- Conducting change management-Managing a team on a day to day basis- Conducting reviews and 1-1- Acting as the voice of the customer- Ensuring the customer's goals are metSuccess including-Managing a team which obtained.
Oct 2015 - Nov 2016
Screening Executive
Mar 2015 - Oct 2015
Team & coworkers
Colleagues at Reed.co.uk
Other employees you can reach at reed.co.uk. View company contacts for 389 employees →
CR
Caroline Richard
Colleague at Reed.Co.Uk
Malta, Malta
View →
NJ
Nazmul Junaid
Colleague at Reed.Co.Uk
London, England, United Kingdom, United Kingdom
View →
AJ
Abrahime Javed
Colleague at Reed.Co.Uk
Slough, England, United Kingdom, United Kingdom
View →
JM
Jennie Mcshane
Colleague at Reed.Co.Uk
London, England, United Kingdom, United Kingdom
View →
OH
Olivia Hughes-Gage
Colleague at Reed.Co.Uk
London Area, United Kingdom, United Kingdom
View →
FM
Fadzai Mukungunugwa
Colleague at Reed.Co.Uk
London, England, United Kingdom, United Kingdom
View →
SK
Shahzaib Kamal
Colleague at Reed.Co.Uk
New York, New York, United States, United States
View →
MA
Madeleine Arnold
Colleague at Reed.Co.Uk
United Kingdom, United Kingdom
View →
WS
William Smith
Colleague at Reed.Co.Uk
London, England, United Kingdom, United Kingdom
View →
KG
Katie Giles
Colleague at Reed.Co.Uk
Luton, England, United Kingdom, United Kingdom
View →
Caroline Richard
Colleague at Reed.Co.Uk
Malta, Malta
View →
NJ
Nazmul Junaid
Colleague at Reed.Co.Uk
London, England, United Kingdom, United Kingdom
View →
AJ
Abrahime Javed
Colleague at Reed.Co.Uk
Slough, England, United Kingdom, United Kingdom
View →
JM
Jennie Mcshane
Colleague at Reed.Co.Uk
London, England, United Kingdom, United Kingdom
View →
OH
Olivia Hughes-Gage
Colleague at Reed.Co.Uk
London Area, United Kingdom, United Kingdom
View →
FM
Fadzai Mukungunugwa
Colleague at Reed.Co.Uk
London, England, United Kingdom, United Kingdom
View →
SK
Shahzaib Kamal
Colleague at Reed.Co.Uk
New York, New York, United States, United States
View →
MA
Madeleine Arnold
Colleague at Reed.Co.Uk
United Kingdom, United Kingdom
View →
WS
William Smith
Colleague at Reed.Co.Uk
London, England, United Kingdom, United Kingdom
View →
KG
Katie Giles
Colleague at Reed.Co.Uk
Luton, England, United Kingdom, United Kingdom
View →
1 education record
James Stuart education
FAQ
Frequently asked questions about James Stuart
Quick answers generated from the profile data available on this page.
What company does James Stuart work for?
James Stuart works for Reed.co.uk.
What is James Stuart's role at Reed.co.uk?
James Stuart is listed as Senior Customer Success Manager | Digital CS | CS Operations at Reed.co.uk.
What is James Stuart's email address?
AeroLeads has found 1 work email signal at @hackajob.co for James Stuart at Reed.co.uk.
Where is James Stuart based?
James Stuart is based in Stockport, England, United Kingdom while working with Reed.co.uk.
What companies has James Stuart worked for?
James Stuart has worked for Reed.Co.Uk, Customer Success Network, Hackajob, Preflight Community, and Reed.
Who are James Stuart's colleagues at Reed.co.uk?
James Stuart's colleagues at Reed.co.uk include Caroline Richard, Nazmul Junaid, Abrahime Javed, Jennie Mcshane, and Olivia Hughes-Gage.
How can I contact James Stuart?
You can use AeroLeads to view verified contact signals for James Stuart at Reed.co.uk, including work email, phone, and LinkedIn data when available.
What schools did James Stuart attend?
James Stuart holds Psychology With Crime Studies from The Manchester Metropolitan University.
What skills is James Stuart known for?
James Stuart is listed with skills including Online Advertising, Customer Engagement, Relationship Building, Data Analysis, Project Management, Microsoft Office, Business Development, and Strategic Partnerships.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the James Stuart you were looking for.
View similar profiles
