Managed production of 1,000+ analytical research reports per year covering various industry sectors and in-depth analyses of 50+ metro areas. Several of these generated hits across numerous media outlets, such as The New YorkTimes, The Wall Street Journal, USA Today, Forbes, ULI, and National Real Estate Investor.• Supported the firm’s roughly 1,300 agents – which spanned the U.S. and all commercial property sectors while simultaneously building the department’s reputation as the most credible source for commercial real estate forecasts and analyses.• Selected, hired, trained, reviewed, and managed up to 12 analysts/writers, both full-time employees, and contractors. • Reorganized analyst workflow and created the department’s annual production calendar to maximize efficiency while ensuring high-exposure products were completed at the most opportune time. Report production increased on average 12 percent annually since 2014.

• Revealed significant technology insights interviewing 100+ key management and c-level professionals for Veritas Insights Research benchmark reports. Results used for sales and marketing deployment national corps such as Motorolla, Honeywell, Telogis. • Interviewed over 500 Atlanta local businesses and created profiles for AOL/Patch directory.• Wrote articles on local businesses and community highlights for AOL/Patch online paper. • Designed and applied a procedure to assemble internet data from various sources within strict deadlines for HotelTonight, a smartphone application.

- CNN Programming Research (2009-2010) - Cartoon Network Research (2008-2009)- GameTap.com, Market Research (2005-2008)• Analyzed various attitude and customer satisfaction surveys, worked with vendors to implement surveys, analyzed crosstabs, developed underlining story, insights presented to management, and c-level executives with strategic recommendations. • Analyzed and recommended business opportunities for growth based on competitor market share and key performance indicators. • Provided actionable recommendations based on consumer insights for advertising strategies for various channels including out-of-home, radio, linear, and digital. • Developed database tracking customer’s patterns utilizing MS Access. Results provided insights on GameTap’s most popular games, defined by various indicators, and used for promotions of product. • Managed monthly focus groups on a digital layout accessing consumer’s use of the website. Results provided developers insights to consumer ease or inability to access certain targets.

• Analyzed and presented business growth opportunities for Cingular Wireless utilizing primary research including attitude awareness & usage, pricing, new product concepts, and customer satisfaction surveys.• Utilized secondary research to analyze competitor and consumer behavior to assist in winning and retaining new business for the client Cingular Wireless in the Chicago market.• Maintained internal databases including Nielsen market media spend for wireless companies, Cingular Wireless Customer Services, and Telephia data• Assisted with focus groups across the country evaluating new business opportunities and for various channel marketing strategies for client Cingular.

Promoted to East Coast Division Manager - Oversaw a team of seven Research Managers on the east coast in Atlanta, Ft. Lauderdale, Fort Lee (Northern NJ), Tampa, Philadelphia, Manhattan, and Washington D.C.Atlanta Research Services - • Analyzed business opportunities for retail, apartment, and office investment sales with management, including territory assignments and profit projections.• Created and managed a centralized location for client presentations, market research reports.• Developed and supported operations for the first research department in Atlanta. Including tracking and measuring investment sales, construction, economy, and rental rates. • Recognized as Research Manager of the Year in 1997.

Initiated day-to-day activities based on develop long term initiatives for the county government and local chamber of commerce in two separate rural economic development programs. • Stanly County Economic Development 1992 - 1996• Yadkin County Commerce Program 1987 – 1992