James Roberts Email & Phone Number

Remote

Evansville, Indiana, United States

• Manages all aspects of business from marketing and conduct screening to sanitation and repairs.
• Maintains 4.9/5 Star rating based upon communication, value, cleanliness, check-in process, and accuracy of description.
• Routinely reinvests profits to increase value of the property and reduce mortgage principal

Evansville, Indiana

• Leading SMB customers and their vendors, cross-functional departments, and field technicians to install fiber internet, PBX phone systems, SIP trunks, WANs, etc.
• Regularly manages 40-70 complex projects, maintaining billing and managing resource allocation, and constantly training and teaching best principles to newer PMs.
• Effectively navigating an everchanging workload and priorities to ensure that customers, sales, and upper management are satisfied.

Evansville, Indiana

• Performs quality control audits and regular reviews of production procedures to find ways to improve product quality and increase production
• Coordinates with the quality manager, production staff, and engineering staff to evaluate production related problems and implement solutions
• Maintains a detailed log of data, records, production schedules, and work orders to ensure efficient delivery of quality finished products

Evansville, Indiana

• Generating new business leads and making sales calls to prospective clients
• Negotiating shipping rates with carriers
• Managing daily shipping schedules for freight pickup and maintaining regular contact with existing clients to determine their daily needs and penetrate accounts
• Providing responsive customer service and resolving client issues quickly and efficiently
• Ensuring that all client freight loads are shipped and delivered on time
• Following up on client referrals

Evansville, Indiana

• Assisted Product Managers with inquiries, billing questions, and complaints from clients and end consumers to retain excellent customer satisfaction.
• Processed parts and finished goods orders for clients and end consumers and facilitated prompt shipping and consistently updated customers with tracking.
• Managed customer service inboxes for multiple product categories and high-volume phone calls simultaneously on a daily basis.

Evansville, Indiana Area

• Communicated with vendors to obtain product information
• Audited and updated vendor master lists
• Assisted with updating purchasing information records and source lists

Evansville, Indiana Area

• Collected data and created Excel document containing all items that had been in inventory for 12 months or more
• Devised a formula to discount those items and sell them online while at least breaking even with purchasing price, saving the company thousands of dollars
• Packaged and shipped items to customers

Evansville, Indiana Area

• Cashier
• Took inventory and reported results to manager
• Packaging and stocked shelves

Evansville, Indiana Area

• Audited work orders and preventative maintenance orders from multiple coal mines using SAP program
• Created reports using Microsoft Excel for supervisors to use in presentations
• Traveled to Wyoming coal mines with supervisor to work hands on with coal miners to find problems and prescribe solutions for efficiently creating work orders and preventative maintenance orders.

Bachelor'S Degree, Agricultural Economics, Agribusiness Management & Food Marketing

Activities and Societies: Kappa Alpha Order Graduated December 2014

Minor, Business Administration