Jim Longo Email & Phone Number

New Jersey, United States

Nj

Helping undergraduate / graduate business majors understand the value of IT

New Jersey, United States

Impact Maker Award

Greater New York City Area

Executives look to me to lead their mission-critical IT project teams.Both the CEO and CIO of a global pharmaceutical firm once said of me “We sleep better at night because Jim is at the controls.” In fact, curveballs energize me. Partnering with Atlas * Specialty:- Cloud & Datacenter Transformation - Complex IT Project Management - IT Service Management Processes (ITIL) - Business Continuity & DR PlanningI don’t just deliver - I make huge… Show more Executives look to me to lead their mission-critical IT project teams.Both the CEO and CIO of a global pharmaceutical firm once said of me “We sleep better at night because Jim is at the controls.” In fact, curveballs energize me. Partnering with Atlas * Specialty:- Cloud & Datacenter Transformation - Complex IT Project Management - IT Service Management Processes (ITIL) - Business Continuity & DR PlanningI don’t just deliver - I make huge improvements to IT processes and work culture. I use a servant leadership approach to invest in my team’s professional growth and advancement, and they respond with loyalty, longevity, and excellent results that impact the whole company.How can I help you? Show less

New Jersey, United States

New Jersey, United States

Princeton, Nj

New Jersey

New Jersey, United States

Tarrytown

• Lead and project managed the IT Service Management (ITSM) program (ITIL based); including the Prioritization and planning and management of 26 processes and functions• Completed an ITSM assessment (current state, desired future state and gaps)

Recovered a C Level Project that lead to significant revenue and cutormer satisfaction.

Phoenix, Arizona

Provided Executive consulting to the Vice President of Systems Architecture and Student Service Platform.Provided the strategy and frame work to• Establish a new infrastructure platform with high degree of virtualization and automation• Treat the platform like a commodity as a strategic sourced model• Be an internal cloud provider• Establish a set of standards that must be in place day one:• Security • Scalability and sustainability framework• CMDB• DR run… Show more Provided Executive consulting to the Vice President of Systems Architecture and Student Service Platform.Provided the strategy and frame work to• Establish a new infrastructure platform with high degree of virtualization and automation• Treat the platform like a commodity as a strategic sourced model• Be an internal cloud provider• Establish a set of standards that must be in place day one:• Security • Scalability and sustainability framework• CMDB• DR run books using automated technology (i.e. VMware SRM)• Move Dev to the cloud as an on demand serviceApollo will soon have capabilities to provide commercial educational technology and services to external on line educational providers. Show less

Lead the Cloud Computing/Data Center Transformation Program. Phase 0 included full IT Infrastructure assessment and the development of the Data Center Futures Strategy that resulted in leading the next Phase of the Cloud Computing/Data Center Transformation. Phase I - Program that includes the Design, Planning and Implementation of Backup Modernization, IT Service Continuity reengineering, Hyper-Consolation and Virtualization to a Unified Computing Platform (Internal Cloud) across two state… Show more Lead the Cloud Computing/Data Center Transformation Program. Phase 0 included full IT Infrastructure assessment and the development of the Data Center Futures Strategy that resulted in leading the next Phase of the Cloud Computing/Data Center Transformation. Phase I - Program that includes the Design, Planning and Implementation of Backup Modernization, IT Service Continuity reengineering, Hyper-Consolation and Virtualization to a Unified Computing Platform (Internal Cloud) across two state of the art data centers In Stamford CT and Wilson NC. The data requirements for the Pharma industry is increasing at a rapid rate as a result of new imaging technology used in basic research and clinical trails and with high-density security cameras. The storage services capabilities can scale to support petabytes.Now Purdue has two internal cloud based data centers where services can be transferred to ether site or an external cloud provider. As part of this initiative, Unified Computing Services (UCS) Technology was used to ensure high availability and scalability. A capacity forecast indicated this internal cloud will support the business through 2022.Purdue IT provides IaaS to the business with Service Level Agreements and the capabilities charge backs Strategic advisory to the CIO & CTO Show less

Strategic advisory role to the CIO for Hunterdon Medical Center. Lead and designed a secondary offsite internal cloud based data center that is scalable for future growth to support the of massive increasing storgae as a result new imaging technology an a new Emergency Medical Records (EMR) System . This internal cloud is used for bursting and Disaster Recovery (DR). Conducted a Business Impact Analysis (BIA), established and implemented Disaster Recovery (DR) processes, Roles and… Show more Strategic advisory role to the CIO for Hunterdon Medical Center. Lead and designed a secondary offsite internal cloud based data center that is scalable for future growth to support the of massive increasing storgae as a result new imaging technology an a new Emergency Medical Records (EMR) System . This internal cloud is used for bursting and Disaster Recovery (DR). Conducted a Business Impact Analysis (BIA), established and implemented Disaster Recovery (DR) processes, Roles and Application Hierarchy. and successful performed a failover and failback to production.This provides seamless access of Medical Records and Images to healh care providers remotely. They are able keep historical high capacity imagining data for diagnostic comparison Show less

Lead a six-month engagement with McKesson, consisting of a datacenter migration and Transformation program. Recovered a failing project due to insufficient migration planning and design. Strategic advisory role to the Vice President of IT OperationsThe Datacenter Transformation program delivered• An internal could based State of the Art Datacenter.• Internal corporate services to run the business with charge back capabilities.• AaaS for Healthcare Information Technology… Show more Lead a six-month engagement with McKesson, consisting of a datacenter migration and Transformation program. Recovered a failing project due to insufficient migration planning and design. Strategic advisory role to the Vice President of IT OperationsThe Datacenter Transformation program delivered• An internal could based State of the Art Datacenter.• Internal corporate services to run the business with charge back capabilities.• AaaS for Healthcare Information Technology (HIT). • Capacity Growth Strategy using State of the Art Storage Technology, Supporting tools and processes to provide a secure, recoverable and scalable Storage Environment.• Automation to support operational excellence • IT Service Management and IT Service Continuity based on ITIL Best Practices Show less

Responsible for Customer Application Hosting, Application Support and Healthcare Information Technology (HIT) Managed Services for over 140 hospitals. The Technology Solutions Center (TSC) provided AaaS for Healthcare Information Technology (HIT): A true commercial service. Responsibilities include:• Sales and Marking of HIT Services• Vendor Management• Establishing and meeting Service Level Agreement.• Contract Management.• Technology improvement• Operational… Show more Responsible for Customer Application Hosting, Application Support and Healthcare Information Technology (HIT) Managed Services for over 140 hospitals. The Technology Solutions Center (TSC) provided AaaS for Healthcare Information Technology (HIT): A true commercial service. Responsibilities include:• Sales and Marking of HIT Services• Vendor Management• Establishing and meeting Service Level Agreement.• Contract Management.• Technology improvement• Operational Excellence• Client Data Security and Risk Management• IT Service Management and Process ImprovementMajor accomplishments include:• Improved industry standard KLAS Customer Satisfaction ratings by 3 basis points, resulting in promotion of Application Hosting ranking from last place to 3rd place in 6 month timeframe. • Developed and implemented a strategic plan for the TSC to improve service delivery and support, and enable rapid business growth. Included in the strategic plan recommendations were improvements in the following areas: ➢ Internal Cloud/Datacenter Transformation➢ Capacity Growth Strategy using State of the Art Storage Technology, Supporting tools and processes to provide a secure, recoverable and scalable Storage Environment.➢ Automation to support operational excellence ➢ IT Service Management and IT Service Continuity based on ITIL Best Practices➢ Business Service Monitoring and Management➢ Global Service delivery using India support centers➢ Project Management Capability & Talent Management• Developed a Cloud based Optimization program based on the strategic business needs to provide available capacity to support customer demand and growth over the next 10 years. Included in program were the development and execution of a tactical plan to mitigate short term capacity-related risk, as well as a one-year plan to leverage existing assets and extend power capacity utilizing virtualization and 64 bit technologies. Show less

Senior Director – Global Infrastructure Processes and Services Oct 2005-Jan 2007Responsible for the design, engineering, implementation and management of IT Service Management (ITIL best practices) processes throughout the global support organization. Additionally responsible for the creation, launch and management of a global Program Management Office (PMO) to efficiently and effectively prioritize, and manage infrastructure resources and improvement efforts.Major accomplishments… Show more Senior Director – Global Infrastructure Processes and Services Oct 2005-Jan 2007Responsible for the design, engineering, implementation and management of IT Service Management (ITIL best practices) processes throughout the global support organization. Additionally responsible for the creation, launch and management of a global Program Management Office (PMO) to efficiently and effectively prioritize, and manage infrastructure resources and improvement efforts.Major accomplishments include:• Led the ITSM Program for Merck’s Global Infrastructure organization, and managed cross-functional teams that developed best-practice based processes, standard procedures, roles & responsibilities, and tools for the following:➢ Configuration Management ➢ Incident Management ➢ Change Management ➢ IT Service Continuity /Disaster Recovery➢ End to End Application Monitoring ➢ Service Desk• Ensured delivery against all Global Infrastructure commitments resulting in track record of consistent, successful outcomes from critical and high impact global initiatives. Show less

Director of Infrastructure – Global Data Centers Developed the business case for and successfully delivered a highly efficient, available, and scalable world class data center to meet the following business objectives: reduce risk; achieve operational excellence; and enable Merck to gain competitive advantage. Mobilized a high-performing team, and managed the resources, budgets, external vendors and dependencies to create a new, state-of- the-art data center in Charlotte, North Carolina… Show more Director of Infrastructure – Global Data Centers Developed the business case for and successfully delivered a highly efficient, available, and scalable world class data center to meet the following business objectives: reduce risk; achieve operational excellence; and enable Merck to gain competitive advantage. Mobilized a high-performing team, and managed the resources, budgets, external vendors and dependencies to create a new, state-of- the-art data center in Charlotte, North Carolina, and transform an existing site in Whitehouse Station NJ, into a first-rate disaster recovery center.Major accomplishments include: • Following business case approval from the Merck Management Committee, developed and launched a Data Center Design & Implementation program which fully satisfied Merck's strategic need to provide available capacity to enable business growth, mitigate geographic risk, and support on-going infrastructure regionalization and consolidation. Included in program scope were the following: ➢ Business context for the Data Center Strategy➢ Data Center Study to project requirements across a 10-year timeframe ➢ Evaluation of alternatives to supply data center capacity and reduce risk➢ Recommendations for two candidate global data centers in the US➢ Provision and execution of a tactical plan to satisfy short term capacity requirements ➢ Design and build-out of selected future data center site➢ Consolidation and migration of all infrastructure assets• Responsible for the demolition and reconstruction of a bank processing center to build-out a 40,000 sq. ft., Tier 3 facility (per Uptime Institute standards) with a load density that is easily upgradeable to 120 watts/sq. ft. to satisfy 5 year requirements, with the expansion capability in excess of the 10 year requirement. Also included was the construction of 6,800 sq. ft. Recovery Center, and the decommissioning of two US based data centers. Show less

As head of IT Infrastructure.• Managed the Retail Lifecycle of IT Projects• Designed and implemented an alternate Data Center with failover capabilities for critical business applications. • Developed Desktop Standards and automated install processes, reducing the desktop build time from days to minutes.• Implemented proactive enterprise monitoring improving system up time to over 99.99%.• Developed and automated install process for Instore Servers, which allowed for an… Show more As head of IT Infrastructure.• Managed the Retail Lifecycle of IT Projects• Designed and implemented an alternate Data Center with failover capabilities for critical business applications. • Developed Desktop Standards and automated install processes, reducing the desktop build time from days to minutes.• Implemented proactive enterprise monitoring improving system up time to over 99.99%.• Developed and automated install process for Instore Servers, which allowed for an aggressive rollout of 1,000 Servers to all US stores in a two-month time frame.• Designed and implemented a Kiosk integrated into the gift registry system increasing sales by four percent for Babies R Us.• Converted 75 Baby Super Store systems to Babies ‘R’ Us Systems within three months of the acquisition.• Using exchange public folders, improved the time to act on business initiatives for the stores from weeks to days.• Implemented a project management methodology that reduced delivery time by 25%. • Responsible for design and rollout of Radio Frequency Technology in stores, reducing labor by $14 million. Show less

UNISYS CORPORATION, Flemington, NJ Manager of Information Services Responsible for Data Center Operations, Computer Maintenance, Network Systems and Client ServicesSr. Product Support Specialist Systems Engineer for Unisys A-Series mainframe software, specializing in the operating system and the database management system.