James Wagner Email & Phone Number

Portland, Or, Us

San Francisco, California, Us

Joined as Director of Platform Engineering, responsible for COGS, Security, Release Engineering, and CircleCI's Server product. After 2.5 years, I moved to the Core Application team as Director, focused on improving performance and reliability. A little more than a year later, I moved once again to the Product Experience team as Director where my focus was on driving customer engagement and reducing churn. The teams I managed were completely distributed, from Japan to Germany and many places in-between. Staffing size varied from 40 to 60+ engineers, with management staff ranging from 4 to 9 leaders.

Portland, Us

Joined Simple as the Director of Software QA, and took over the Salesforce Engineering team, as well as the IT department, within 6 weeks of onboarding. Managed a mix of onsite, distributed and outsourced engineers and managers throughout the US, with a focus on improving product quality and customer operations.

Minneapolis, Minnesota, Us

Leader of 20+ engineers and managers across the globe, comprising the Platform group. My teams were responsible for building and maintaining tooling, processes and infrastructure that enable product teams to ship on demand, with a focus on reducing the cost of delivering software.

Minneapolis, Minnesota, Us

Rebuilt the Automation Infrastructure and Test Tooling team from the ground up to become one of the highest performing teams throughout Engineering.Built an Engineering Metrics team from scratch, tasked with measuring improvement projects to ensure value, identifying bottlenecks in testing and shipping software, and moving engineering initiatives to a data driven model.

Palo Alto, Ca, Us

Managed Automation Team of 8 engineers (Palo Alto & Beijing) responsible for developing and supporting a centralized, end‐to‐end automation framework consumed by functional ESX QE and Dev teams, as well as a Continuous Integration system for ESX regression testing.Managed functional QE team of 7 engineers (Palo Alto & Bangalore) responsible for the validation of VM Tools and automation development of its test cases for the vSphere 5.5 and 6.0 releases.

Santa Clara, Ca, Us

Managed team of 7 QA Engineers in charge of software validation of new notebook GPUs, from the hardware bring up phase through product launchManaged an additional, growing team of 7 QA engineers, responsible for graphics testing of Tegra mobile devices on Windows 8, supporting the early stages of development, through product launch

Santa Clara, Ca, Us

In charge of defining and implementing processes, developing and maintaining functional and feature test plans, and test cases, as well as leading regression, functional and feature validation testing projects, both local and worldwide, ensuring 24 hour QA coverage and development supportIn charge of Root Cause Corrective Action initiative for all of Software QAContributor to display driver release planning, identifying leveraging opportunities, scoping coverage areas, and ensuring cross functional testing is optimized so that testing efforts do not overlapHardware bring up lead of new GPUs, coordinating testing efforts across global and cross functional Software QA teamsFeature lead of HD and SPDIF audio, HDMI, BluRay, DVD and digital videoSubject matter expert in 3D Streaming Video, Silverlight, HTML5, Adobe Flash, Windows Media Center, BluRay/HD DVD, DVD (nStantMedia, Cyberlink, InterVideo), Digital Video, Audio, HDTV, Analog TV-out, Macrovision, HDCP, Video Capture, TV/FM tuners (NTSC, PAL, SECAM) in Overlay, VMR7, VMR9 and EVR video rendering modes

Santa Clara, California, Us

Responsible for performing compatibility testing and evaluation of the Athlon K7 under multiple platforms, configurations, and operating systems including MS-DOS, Windows 3.1/3.11/95/98, Windows NT 3.5/3.51/4, Novell Netware, and Unix

San Jose, California, Us

Responsible for processing and documenting a high volume call load, providing desktop support, troubleshooting remote access errors, network connection issues, and supporting Office97, MS Exchange, Outlook 97, Internet Explorer 4.0 and McAfee Helpdesk Tool

Bedford, Ma, Us

Responsible for phone and online support, including escalations, for eSignal clients

Film Production

Aa, Film Production