James Nance Email and Phone Number

Currently based in NYC as the Senior Manager of Copyright Operations at TuneCore, I lead an international team of rights managers and specialists who handle complex and sensitive copyright issues across all major streaming platforms, including the intricate world of video/social media rights. I have over five years of experience in trust and safety & IP/Copyright issues and I am passionate about protecting and empowering independent artists. I have a strong background in customer service, trust and safety, and management, with more than 15 years of experience in various customer support roles and over 10 years of management experience in multiple fields/industries.I have certifications in Six Sigma and Quality Improvement and I have written, standardized and implemented many process improvements for the various teams I have worked for over the last decade. I am a college educated Army veteran with a versatile skill set, superior communication skills, and a high capacity for adaptation, multi-tasking and process management.