James Roberts Email & Phone Number

United Kingdom

Stoke-On-Trent, United Kingdom

- Excellent customer service – recently achieved a 100% satisfaction score from customers- Achieve between 40-60% Insurance attachment rate – encouraged to share best practice- Represent O2 at events including exhibition stands at local companies and charity events.- Self-motivated to meet personal and team targets – KPI's, customer feedback.- Taking ownership when managing complaints to ensure the best outcome. - Ability to thrive in a fast paced environment- Orchestrated an efficient shop floor in busy periods. - Training colleagues and coaching new members of staff.- Trained in back office tasks - Stock management, cash management and managing deliveries.