Jami Madderom Email & Phone Number

Aurora, Illinois, United States

As a Customer Service Manager, I aim to provide knowledgeable insight to my customers, creating a relationship that makes them feel supported in what they are trying to achieve. In addition to my customer service responsibilities, I also enjoy assisting our team with events, sales documents, marketing, and all things social.At Sicame, we offer low and medium-voltage products that provide solutions to technical problems our customers are facing and enhance their business operations. We aim to continually provide our customers with innovative, technically superior connectors that are safe, easy to use, and readily available. Our products include: • Medium Voltage Overhead• Medium Voltage Underground• Medium Voltage Splice Kits• Low Voltage Overhead• Low Voltage Underground• Low Voltage Submersible Fuses• Sealing Products and Compounds• Compression Tools• Insulated Tools• Safety EquipmentSicame Corp. is the United States subsidiary of the Sicame Group based in Pompadour, France. Sicame was founded in 1955 to provide low voltage equipment to large European companies including EDF, France Telecom, and the SNCF. After gaining a strong position in the European market, Sicame continued its development by diversifying its products and geographically enlarging its markets. Today, the Sicame Group is an international corporation operating in 23 countries and selling in over 120.For more information about our product offering, visit https://www.sicameusa.com/.

• Receive incoming calls from customers with emergency service needs• Qualify damage and/or needs and dispatch crews accordingly• Work directly with insurance adjusters on billing and questions as well as upload billing through insurance specific programs • Act as liaison between project/construction manager and adjusters for repair projects: coordinating material selections, supplements, change orders and code upgrades• Audit files, checking for accuracy, claim information and completion• Assist on large commercial losses, using large loss software for labor, costs and equipment

St Charles, Il

Call center supervisor, customer service, insurance claims, adjuster communication, negotiate rates with hotels, find emergency housing for insurance claimants

Varied- Fitchburg, Wi, Naperville, Il Wisconsin Dells, Wi

Stated as project manager of Showplace 16 in Naperville. Went to theaters that needed management assistance and overhaul. Managed new theaters when purchased. General Manager at Star 18 and IMAX in Madison, WI.Included: staff recruiting, payroll, scheduling, training, cash reconciling, inventory control and customer relations