Talented PR, communications and marketing pro * Respected leader, manager and mentor * Experienced executive-level decision maker * Valued leadership team memberIn her role as Managing Director of Client Services, Jamie thrives at the intersection of client service and agency operations by focusing on championing client relationships and optimizing the agency's internal ecosystem. She's the mastermind behind some of Kiterocket's most renowned clients, driving powerful results with her dynamic leadership and expertise. Jamie’s impact extends beyond tactics—creative planning, strategic campaign creation, media and influencer relations, digital marketing, social media, events and more—she’s laser-focused on ensuring the agency meets measurable goals that translate into tangible bottom-line growth for clients. She also develops agency standards and best practices, streamlines workflows and propels agency success through a variety of solutions. Specialties: - Media and public relations strategies and execution (media relations, influencer relations, storytelling)- Client relationship management, satisfaction, retention and organic growth- Crisis communications and reputation management - Event planning and execution- Social media strategies and management - Content development- Digital and inbound marketing strategies- Creative and web services project management- PR, digital marketing and social media reporting and analytics- Team leadership, mentorship and reviews; hiring- Budget forecasting and management; invoicing- Team resource management and utilization- Process and best practice identification, creation and implementation- Agency leadershipIn short: I’m a unicorn with a strategic and creative mindset plus unique experience in both client service and agency operations.Over her career, Jamie has worked with Kroger, Hyatt Hotels, Chipotle Mexican Grill, Stemilt Growers, The Bellevue Collection, Nextracker, Kari Gran Skin Care, Elysian Brewing, Zara Seattle, The Habit Burger Grill, Kimpton Hotels and Restaurants, Borrego Energy, Ferrari and Maserati of Seattle, Maryhill Winery, Ivar's Restaurants, Total Wine & More, Destination Hotels, Seattle Chocolate Company, Washington State Fruit Commission, Marination Mobile and more.