Jamie Christopher Email & Phone Number

Peachtree City, Georgia, United States

As Import Operations Clerk and Account Manager I administered individual customer relations and interactions including shipping updates, billing, issue resolution, and intermediary support with shipping company disputes. Assisted with the development of an online tracking tool that allowed our customers 24/7 access to their shipping information, which reduced redundant requests and improved communication. Highlights: By utilizing my communications skills and persistence, I recovered a six month outstand $20K receivable within two weeks and within a month, I also recovered shipping assets that had been in dispute for more than a year.

Peachtree City, Georgia, United States

I was responsible for accurate and timely pricing updates which helped our store location achieve the highest sales in the region with the most up to date price recovery. I was responsible for department audit preparations and interactions. Although, not directly responsible for customer care, I took pride in courteous support and service of our external customers and timely response to requests from other internal departments.

Newnan, Georgia

I was responsible for accurate pricing, proper display, cleanliness, and customer care in the shoe department. I took pride in how I treated my customers and my teammates, and was often recognized by our customers for the in-depth assistance I provided.

Greater Atlanta Area

I was accountable for daily updates of shipping progress for my customers and ensured timely completion of all import paperwork and exams. I collaborated with the shipping companies to safeguard my clients’ interests including delivery dates, pricing, and dispute resolution. I was diligent in entering shipping information, allowing our customers quick updates and was proactive in organizing our files to ensure successful audits and corporate review.

My duties included supervision of the concession’s operations, handling of customer complaints, upkeep of store stock, cashier assistance, and assistance in disciplinary action for cashiers. I was entrusted to handle high-level customer complaints, adjudicate and provide refunds, order stock, and assist with nightly, monthly, and yearly inventory. I was giving the highly charged task of creating the employee schedule and successfully navigated all internal complaints and conflicts. I was trusted with the management of the store cash, including access to the safe and transport of the cash deposits each evening.

I was responsible for friendly, fast, and accurate check out of customers. I also took pride in making sure that the area around my register was kept orderly. I was entrusted with the responsibility of also taking care of individual departments. I assisted customers with any questions and was often recognized by our customers for the in-depth and friendly assistance I provided. I also volunteered in assisting with inventory management once a year.

Bachelor'S Degree, Business Administration And Management, General

Unfinished, Graphic Design

No Degree Earned-I Earned My High School Diploma Wtih Honors