An experienced Operations Director with a demonstrable history of success in the Office Equipment & Managed Services industry. Skilled in the leadership of a full Operations Team supporting & maintaining multi-functional devices, and associated software & hardware products to businesses & organisations throughout the UK.With an exceptional focus on Service Delivery and customer care, whilst also being instrumental in Business Process Improvement & the establishment of a fully Managed Print Service with Technical Helpdesk and full remote monitoring software capabilities. Responsible for the creation and delivery of the national refurbishment centre in Leicester in partnership with Konica Minolta. Supplying quality sustainable devices throughout the UK. Helping our customers to reach their own environmental targets. With over five decades of experience, Agilico Workplace Technologies have a thorough understanding of all customers requirements matched with extensive knowledge and expertise as one of the United Kingdoms leading Konica Minolta partners.With offices throughout the UK, Agilico Workplace Technologies is at the forefront of digital copier MFD/MFP, IT, process management software and managed telephone systems supplying to customers throughout the Uk. The thrust of the company was and still is, the merging of technical innovation and competence with a core understanding of local service.Agilico Workplace Technologies has customers throughout the United Kingdom in virtually all market sectors from schools to charities, solicitors to estate agents and from national retailers to construction companies and internationally renowned organisations.