Jamie Doughty Email & Phone Number

Washington D.C. Metro Area

Direct the Kennedy Center’s Membership and National Patron donor programs consisting of over 40k donors nationwide contributing to the Kennedy Center, Washington National Opera, and National Symphony Orchestra. Drive strategy for the Kennedy Center’s multi-channel direct response fundraising campaigns including direct mail, digital, and telemarketing efforts raising over $4MM dollars annually in undesignated funds. Oversee management of donor-focused communication strategies to acquire, retain, and upgrade Members.

Washington D.C. Metro Area

• Assisted with the implementation of the KC’s National Patrons program now consisting of over 9k donors.• Maintained contracts and fostered long-standing relationships with consultants and vendors.• Crafted and edited copy for direct mail and digital campaigns. Produced bi-monthly Membership newsletter On the Aisle. Ensured that all communications followed KC style and branding.• Produced all Membership e-communications through WordFly digital marketing platform as well as assisted with large scale digital campaigns for the Development Office such as 35 Days of Giving, #GivingTuesday, and Membership Month.• Responsible for the planning and execution of all Membership events (approx. 25 per season) including invitation mailing, tracking RSVPs, logistics, staffing, and interacting with donors at the event.• Served on the Kennedy Center’s CRM Super Users working group as the Development Office’s representative.• Researched giving capacity and prepared briefings for senior leadership on current donors and prospects.• Worked extensively with Tessitura Database CRM Software to track donor giving and interactions, process contributions, segment and extract data for direct response campaigns, and analyze campaign results. • Produce training materials for telemarketing firms and conduct training and monitoring sessions.• Supervise Membership Assistant.

Washington, Dc

• Collaborate with outside consultants to develop and integrate direct mail and telemarketing campaign strategies. Responsible for providing campaign data to vendors weekly.• Processed weekly contribution batches for telemarketing campaigns.• Maintained donor records through the Tessitura database.• Processed billing expenses for contractors and employee reimbursements.• Served as front-line responder for donor inquiries through customer service interactions including weekly phone calls to welcome new Members, face-to-face interactions at performances and donor events, and managing the Membership general email account.

International Programming

Managed 20 performances by international artists on the Millennium Stage as a part of the Kennedy Center’s Nordic Cool 2013 three-week international festival.

Washington, Dc

Worked with the Director and Managers of the department to present a wide range of international, national, and local dance companies at the Center including the Mariinsky Ballet, the San Francisco Ballet, Ballet West, and Lar Lubovitch Dance Company.

Durham, Nc

Assisted the Development staff with donor activities for the 6-week annual summer festival. Responsibilities included assisting with the planning and execution of special events such as the festival’s Opening Night Fête and Samuel H. Scripps Award Ceremony, garnering inkind donations from local businesses, corresponding with donors by phone, email, and mail, and writing copy for grants and annual reports for corporate and government funders.

James Madison University

Responsible for setting up and serving various catered events. Server for the dinner honoring former President Jimmy Carter and his wife Rosalyn Carter on receiving the Mahatma Gandhi Global Nonviolence Award.