Jamie Duffy Email and Phone Number

Development of ServiceNow program as well as user assisted training and continue to be a subject matter expert with all aspects of ServiceNowEnterprise-wide fuel card program administrator, recently launching the newest Voyager fuel card program. Develop electronic and hard copy reports and records on a weekly, monthly and ad-hoc basisCoordinate, track, and report on the progress of current and past Facilities Service Requests (FSR), as well as team metrics and achievements… Show more Development of ServiceNow program as well as user assisted training and continue to be a subject matter expert with all aspects of ServiceNowEnterprise-wide fuel card program administrator, recently launching the newest Voyager fuel card program. Develop electronic and hard copy reports and records on a weekly, monthly and ad-hoc basisCoordinate, track, and report on the progress of current and past Facilities Service Requests (FSR), as well as team metrics and achievements Participate in the authoring and updating of Procedural and Work Instruction documents for the department. Maintain and update a variety of confidential and sensitive electronic and/or hard copy reports and records. Respond to routine verbal and written requests for information from internal sources Show less

Determine eligibility for health and human services benefits. Stood up ACA call center in 2012. Assist customers with finding benefit programs based on their needs and eligibility.